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Universal Printer Endpoint (UPE)
Configuration » Creating Virtual Printers Print Queues » Universal Printer Endpoint (UPE)
Universal Printer Endpoint Universal Printer Endpoint (UPE) is an optional component installed on a Windows instance that has TCP-IP access to printers on the network to pull print jobs from Celiveo 365 Cloud services, and to provide a secure Cloud support to some…
The Universal Printer Endpoint (UPE) to support any IPP 2.x printer
Printers supported by Celiveo 365 » Printers without on-screen Celiveo 365 integration » The Universal Printer Endpoint (UPE) to support any IPP 2.x printer
Network printers that don’t support the Celiveo 365 embedded agent can still be used for print jobs release, if they fully support the IPP 2.0 protocol. That high-security service is provided through the installation of a Windows service on the network, that uses…
Microsoft Universal Print
Troubleshooting » Microsoft Universal Print
This section details troubleshooting information regarding Microsoft Universal Print. Creating Microsoft Universal Print Queues Microsoft Universal Print Queues are not visible on some PCs
Printer Agent – Fujifilm
Change Log » Printer Agent – Fujifilm
+ Added feature > Changed/Improved ! Defect fix - Removed Fujifilm Printer Agent 2024-06-05 [1.1.17.2] – 24F ID Defect Fix 29563 Resolved condition which shows Printer Unreachable Error instead of printing the Job. 30849…
Printer Agent – Xerox
Change Log » Printer Agent – Xerox
+ Added feature > Changed/Improved ! Defect fix - Removed Xerox Printer Agent 2024-06-05 [1.1.17.2] – 24F ID Changed/Improved 28248/29790 Improved Print Job Tracking Information ID Defect Fix 29465 …
Configure Printer Specific Settings
Configuration » Adding printers to your Celiveo 365 portal » Configure Printer Specific Settings
The Printer Settings dialog is accessible from the Printer menu. The information you specify for each printer differs from one printer to another. Common Settings Advanced Settings Common Settings Stealth Mode: This feature allows you to securely print…
Printer Agent – HP
Change Log » Printer Agent – HP
+ Added feature > Changed/Improved ! Defect fix - Removed 2024-09-26 – HP Embedded Agent [8.9.124.0925] C365-24G ID Changed/Improved 27237 Improvement User Delta Update in High Availability Cache. ID Defect Fix …
Error when creating Microsoft Universal Print Queues
Troubleshooting » Microsoft Universal Print » Error when creating Microsoft Universal Print Queues
Celiveo 365 makes it very easy to create Pull Print queues in Microsoft Universal Print, accessible from Windows 10/11 computers without having to deploy any PC. If the creation of a Microsoft Universal Print queue ends with an “unknown error” message, it…
Microsoft Universal Print Queues: create and deploy
Configuration » Creating Virtual Printers Print Queues » Microsoft Universal Print Queues: create and deploy
Create Microsoft Universal Print Queues When you set up a Celiveo 365 MUP Virtual Printer, the Web Admin generates a Virtual Printer in Microsoft Universal Print that is visible as a native Cloud printer on the Win10/11 PC connected to your corporate domain. When…
macOS Celiveo Virtual Printer 365
Change Log » macOS Celiveo Virtual Printer 365
+ Added feature > Changed/Improved ! Defect fix - Removed 2024-08-22 – macOS CVP 365 [1.12.5] C365-24F.b ID Defect Fix 31421 Resolved condition that caused the first MacOS CVP 365 installer execution to fail. 2024-06-18 –…
Print from Win 10/11, MacOS (Microsoft Universal Print)
Cloud Print with Celiveo 365 » Print from Win 10/11, MacOS (Microsoft Universal Print)
Celiveo 365 allows to print from Win 10/11 and MacOS using the Microsoft Universal Print system. There is no agent or driver to install on the Windows workstation, it just needs to be connected to the Cloud print queue you create directly in the Celiveo 365 WebAdmin…
Microsoft Universal Print Queues are not visible on some PCs
Troubleshooting » Microsoft Universal Print » Microsoft Universal Print Queues are not visible on some PCs
If a the Microsoft Universal Print queue created in the Celiveo 365 web portal does not appear on the list of available printers for a user: Verify the Universal Print has the “synchronized” green flag status in the Celiveo 365 printer list Verify you…
Celiveo embedded printer agent for HP printers
Troubleshooting » Celiveo embedded printer agent for HP printers
Sync/Installation When syncing the HP FutureSmart printer, hover the mouse on the “Sync status” icon for that printer to get more information. Verify the HP printer: - Uses a FutureSmart firmware (this can be verified on the printer configuration page) -…
NFC tags, QRCode, photo of printer (optional)
Configuration » Adding printers to your Celiveo 365 portal » NFC tags, QRCode, photo of printer (optional)
Celiveo 365 provides a user-friendly and flexible print and print jobs management on mobiles, without having to install any application. End-users authenticate with the Entra ID SSO, highly secure. With their mobile: Administrators can take a photo of the printer…
Celiveo Virtual Printer 365 (CVP365) for Mac
Configuration » Creating Virtual Printers Print Queues » Celiveo Virtual Printer 365 (CVP365) for Mac
Using the Celiveo 365 Virtual Printer Queue (CVP365) to print If the Microsoft Universal Print connector for MacOS does not match all your expectation we recommend you try the Celiveo 365 Virtual Printer (CVP365). This package provides the following features: High…
How to deploy Universal Print queues to client PCs using Microsoft Endpoint Manager admin center
Configuration » Creating Virtual Printers Print Queues » Microsoft Universal Print Queues: create and deploy » How to deploy Universal Print queues to client PCs using Microsoft Endpoint Manager admin center
Collect MUP Configuration Settings Go to your Celiveo 365 tenant URL (eg: http://companyname.celiveo365.com/) and confirm your MUP Printer Description Name. In your Azure portal: https://portal.azure.com/. Go to Universal Print > Manage Printers. Select the…
Printer Sync Status stays forever as “Sync request Sent”
Troubleshooting » Printer Sync Status stays forever as “Sync request Sent”
When a sync is requested for a printer, the Celiveo 365 web portal uses the Azure IoT technology to trigger actions by the Celiveo ABA (Admin Browser Agent). At start time the Celiveo ABA running on the admin PC opens an outgoing connection to the Azure IoT service on…
ID, release print jobs on printers without Celiveo embedded printer agent
» ID, release print jobs on printers without Celiveo embedded printer agent
The following steps apply to printers without an embedded agent, controlled by the UPE Automatic NFC user authentication and print jobs list popup on mobile (iOS and Android) With Celiveo 365 , end-users don’t need to use PIN codes or a badge to authenticate…
Adding and removing admins
Configuration » Adding and removing admins
At subscription time, only the privileged role administrator who made the subscription to Celiveo 365 is authorized to log in to the Web Admin. To allow more administrators to access the Celiveo 365 Web Admin portal, add them by following the steps detailed…
My Celiveo
Celiveo 365 Mobile (Print Portal and Mobile Apps) » My Celiveo
My Celiveo is a web application for smartphone, tablets, PC, that allows to print documents, manage and release print jobs using a web browser. It is available at https://my.celiveo365.com It requires one or more UPE (Celiveo Universal Printer Endpoints) to be…
Ports and Communications
Prerequisites for Celiveo 365 » Ports and Communications
This section details information about all Celiveo 365 components and protocols/ports used to access services and endpoints for day-to-day and one-time operations. Ports and Communications Overview Comm ID Origin Origin Service Name Destination…
Creating Virtual Printers Print Queues
Configuration » Creating Virtual Printers Print Queues
In this section the administrator can add Virtual Printers that are deployed to the end-user workstations to submit jobs (Microsoft Universal Print/macOS CVP) or to funnel print jobs to the designated printers (Universal Printer Endpoint).
Testing the configuration
Configuration » Testing the configuration
Verify print job generation, user authentication and document release Generate a test print job using either: a Microsoft Universal Print Queue the Celiveo 365 Print-Web portal at https://print.celiveo365.com You have received an email with your assigned ID…
Printers without on-screen Celiveo 365 integration
Printers supported by Celiveo 365 » Printers without on-screen Celiveo 365 integration
Releasing print jobs on legacy printers Celiveo 365 allows to release print jobs on network printers that don’t support the Celiveo 365 embedded agent/on-screen integration, when they fully support the IPP 2.0 protocol and with a Celiveo UPE IoT service…
Adding printers to your Celiveo 365 portal
Configuration » Adding printers to your Celiveo 365 portal
To add a physical printer to Celiveo 365, read printers overview to learn how to add printers.* !If any of your printer does not support the Celiveo embedded agent or wish to release print jobs using smartphones, you need to deploy one or more Universal Printer…
Printers supported by Celiveo 365
Printers supported by Celiveo 365
Celiveo 365 supports printers in two modes: printers able to load an embedded agent, adding the Celiveo 365 intelligence Celiveo provides access control to the printer or MFP, controlling and tracking print, copy, scan, fax through a session opening. The…
System Requirements
Prerequisites for Celiveo 365 » System Requirements
This section details information about the components system requirements that necessary to operate Celiveo 365. Component Requirement Details Admin Browser Agent .NET Desktop Runtime 6.0.30 or higher subversion Desktop runtime is…
Xerox Altalink and Versalink
Printers supported by Celiveo 365 » Printers with on-screen Celiveo 365 integration » Xerox Altalink and Versalink
This section provides the information regarding Celiveo 365 interface with Xerox ConnectKey printers prerequisites, specific settings. System Requirements Xerox ConnectKey Altalink/Versalink devices support the Celiveo 365 with a printer agent and Universal Printer…
iOS and Android Celiveo Mobile apps
Celiveo 365 Mobile (Print Portal and Mobile Apps) » iOS and Android Celiveo Mobile apps
The Celiveo Print Mobile app is available for iOS and Android. It allows to: Print from apps that allow to share documents with other aps Review and manage the list of pending print jobs Release pending print jobs from the smartphone to any printer accessible from…
Troubleshooting
Troubleshooting
Celiveo 365 troubleshooting is possible through screen messages, log files and the Celiveo 365 Web Admin log dashboard. The logs location is indicated in each of the following chapters. Verifying the connection to Cloud endpoints Subscription Installation of the Admin…
Manage Printers
Configuration » Adding printers to your Celiveo 365 portal » Manage Printers
On this page, you can add or delete a printer. Or, simply get an overview of all the printers managed by Celiveo 365 Web Admin. Click on one of the sections for details: About the printers list Add printers Add a Microsoft Universal Print queue Edit printer…
Configuration
Configuration
This sections details all configuration procedures for the Celiveo 365 solution. First steps Printers supported by Celiveo 365 Managing printers Configure Printer Specific Information Tag Printers and Users Place or Locate Printers on a Floor Plan Synchronize…
Celiveo API
Change Log » Celiveo API
ID Changes / Improved ID Added Features ID Defect Fix ID Removed 2024-09-12 – Celiveo API C365-24G ID Changes / Improved 31342 Optimized PDF Conversion Service Gateway API…
Subscription and Permissions
Prerequisites for Celiveo 365 » Subscription and Permissions
Subscription Requirements Microsoft Universal Print licenses for all subscribed users. Microsoft Entra ID Account is required to access the Celiveo 365 subscription portal. The used Microsoft Entra ID Account requires the following roles: (Information at:…
ID, release print jobs on printers with the Celiveo embedded agent
» ID, release print jobs on printers with the Celiveo embedded agent
The following steps apply to printers where the Celiveo embedded agent has been installed by the Web Admin For printers that do not accept the Celiveo Print agent, read that chapter. Authentication on the printer Authentication on the printer can be performed…
Celiveo 365 Mobile (Print Portal and Mobile Apps)
Celiveo 365 Mobile (Print Portal and Mobile Apps)
What is Celiveo Mobile? Celiveo Mobile is a category of services, with Celiveo Print Portal, My Celiveo and Celiveo iOS/Android Mobile app that allow users to submit and release print jobs via a web page or a smartphone/tablet. Print Portal Print Portal allows to…
Printers with on-screen Celiveo 365 integration
Printers supported by Celiveo 365 » Printers with on-screen Celiveo 365 integration
Those printers with on-screen integration are able to load an embedded agent, adding the Celiveo 365 intelligence, or communicate with the Cloud with the Universal Printer endpoint (UPE) in the workflow to pull print jobs from the Cloud with full cyber-security and…
Web Admin
Change Log » Web Admin
ID Changes / Improved ID Added Features ID Defect Fix ID Removed 2024-09-12 – Web Admin [8.9.167.2] C365-24G ID Changes / Improved 31598 Celiveo 365 Business edition is now…
Admins managed in Entra ID, RBA
Configuration » Adding and removing admins » Admins managed in Entra ID, RBA
Contents About System Administrators The Super Admin What is a Community Regular Admins Print Rules and Access Control Rules Visibility of Users and Printers on Web Admin Effective Community How to… Add (sub)Administrators Link…
Authentication Profiles
Configuring the User Authentication » Authentication Profiles
Contents About Authentication Profiles What are Authentication Profiles? Settings Specified in an Authentication Profile Authentication Profiles in Access Control Rules Optimizing Authentication for Large Organizations How to… Create a…
Cloud Print with Celiveo 365
Cloud Print with Celiveo 365
You can print to Celiveo 365 using Microsoft Universal Print queues, a web browser on PC, Mac, Linux, smartphone or tablet, and the Celiveo 365 Print app iOS and Android.
Place or Locate Printers on a Floor Plan
Configuration » Adding printers to your Celiveo 365 portal » Place or Locate Printers on a Floor Plan
The Floor Plan is tied to the combination of settings that are current at the time the Floor Plan is imported. As such, ensure that tags are defined before you begin this exercise. Contents Import a Floor Plan and Place a Printer on It Place Another Printer on…
Favorite printers
Celiveo 365 Mobile (Print Portal and Mobile Apps) » My Celiveo » Favorite printers
This view allows you to define and modify the settings of your favorite printers appearing on the Print-Web app https://print.celiveo365.com . *Your preferred printer are not shared between devices, that allows to have different preferred printers on your smartphone…
Synchronize Printers
Configuration » Adding printers to your Celiveo 365 portal » Synchronize Printers
Once you have defined all needed settings for a physical printer, these settings must be uploaded to the printer. You upload the settings by synchronizing the printer with the Web Admin. Select the printers to synchronize. Click . The selected printers are…
My Celiveo
Change Log » My Celiveo
+ Added feature > Changed/Improved ! Defect fix - Removed My Celiveo 2024-05-30 [1.1.17.2] – 24F.a ID Changed/Improved NA No change My Celiveo 2024-05-30 [1.1.17.2] – 24F ID Changed/Improved 28992…
Access Control Rules
Configuring the User Authentication » Access Control Rules
Contents About Access & Control Rules What are Access Control Rules? Unlock a Function for Unrestricted Access Authorize a Function for a Specific Group of Users Combining Access Control Rules and Assigning them to Printers How…
Ricoh SOP 2.x/3.x (coming soon)
Printers supported by Celiveo 365 » Printers with on-screen Celiveo 365 integration » Ricoh SOP 2.x/3.x (coming soon)
Ricoh SOP 2.x/3.x printers support the Celiveo 365 embedded printer agent. This section provides the information regarding the prerequisites, specific settings to be made on the Ricoh SOP 2.x/3.x printers to use them with Celiveo 365. 1. Prerequisites Before you…
Lexmark eSF (coming soon)
Printers supported by Celiveo 365 » Printers with on-screen Celiveo 365 integration » Lexmark eSF (coming soon)
This section provides the information regarding the prerequisites, specific settings to be made on the Lexmark printers (compatible with eSD SDK) to use them with Celiveo 365. System Requirements Lexmark printers that support solutions based on the eSF SDK support…
HP LaserJet FutureSmart 4 and 5
Printers supported by Celiveo 365 » Printers with on-screen Celiveo 365 integration » HP LaserJet FutureSmart 4 and 5
This section provides the information regarding the prerequisites, specific settings to be made on the HP FutureSmart printers to use them with Celiveo 365. System Requirements HP FutureSmart 4 and 5 printers support the Celiveo 365 embedded printer agent. You need…
Create the CVP365 for MacOS package
Configuration » Creating Virtual Printers Print Queues » Celiveo Virtual Printer 365 (CVP365) for Mac » Create the CVP365 for MacOS package
Create a Celiveo 365 Virtual Printer Queue (CVP365) in the Web Admin portal You set up a CVP365 Virtual Printer in the Celiveo 365 Web Admin, to generate a secure installation package that will create a local printer connected the the Cloud using certificate-based…
Configure Email and OneDrive Settings in Web Admin
Celiveo 365 Scan » Configure Email and OneDrive Settings in Web Admin
Go to the Web Amin and login with your Entra ID print administrator administrator account. Under Printers select a supported printer in the printer list. Currently only Ricoh SOP 2.0, 2.5 and 3.0 devices support this feature. Press Access and Rules create or…
My Print Jobs View
Celiveo 365 Mobile (Print Portal and Mobile Apps) » My Celiveo » My Print Jobs View
This is the main view and lists the documents you sent to be submitted Select the desired print job Enable this checkbox to select all print jobs Sort the job list alphabetically Delete the selected print job(s) Access Celiveo Print Portal to submit other…
Modifying the ID Code/PIN Authentication for Printers
Configuring the User Authentication » Modifying the ID Code/PIN Authentication for Printers
An ID Code is like a PIN code, it allows users to authenticate on printers by entering a 4 to 8 characters unique number (i.e. 45934) or suite of characters (i.e. E93US). Authentication using ID Code is activated by default in Celiveo 365 and it co-exists with…
License details
Subscription and Licensing » License details
Legend 1 Indicates the type of license you have purchased. 2 Indicates the region where your tenant is located. 3 Indicates how many licenses have been purchased. 4 Indicates how many licenses are in use. Each Celiveo-enabled printer consumes one…
Print through any browser
Cloud Print with Celiveo 365 » Print through any browser
You can print a document to your Celiveo 365 Cloud print queue using any browser, by connecting to the Celiveo 365 print portal where you can post documents to print. That print process is fast, highly secure (access control by your corporate Entra ID authentication)…
Install the CVP365 for Mac
Configuration » Creating Virtual Printers Print Queues » Celiveo Virtual Printer 365 (CVP365) for Mac » Install the CVP365 for Mac
Install the Celiveo 365 Virtual Printer Queue (CVP365) on Mac Locate the CVP365 package folder to open it. There are three files inside: pkg file is the installer plist is the configuration file pfx is the certificate file We will first install the…
Configure Cost Definition Profiles
Configuring the Usage Tracking » Configure Cost Definition Profiles
A cost definition profile comprises of a collection of cost definitions for the various paper types. A cost definition refers to the cost of printing a single sheet for the selected paper type. When a user prints a document, these cost definitions are applied…
Print from mobile (iOS, Android)
Cloud Print with Celiveo 365 » Print from mobile (iOS, Android)
Corporate Cloud Pull Printing is now possible on Android and iOS, secure and easy Load the Celiveo Mobile Print app on your iOS or Android mobile, to add secure Cloud Pull capability Celiveo Mobile app for iOS Celiveo Mobile app for Android Entra ID…
Subscription
Troubleshooting » Subscription
Error during the Microsoft rights assignment The subscription to Celiveo 365 subscription be performed on https://subscribe.celiveo365.com by an administration with the Entra-ID “privileged role administrator” role. That role is necessary to authorize…
Celiveo 365 Print Portal Job Submission View
Celiveo 365 Mobile (Print Portal and Mobile Apps) » Celiveo 365 Print Portal » Celiveo 365 Print Portal Job Submission View
This is the main view and shows the upload button, the type of supported documents (Microsoft Office, Open Office/Libre Office, PDF and JPG/PNG) and their submission maximum size limit (25MB) and a shortcut to My Celiveo. Click the button to select and upload…
Tag Printers and Users
Configuration » Adding printers to your Celiveo 365 portal » Tag Printers and Users
Use Tags to Define Communities Contents What is community? Why use Tags/Communities? Examples Use Bookmarks to access communities quickly How to… Label a Tag Tag Printers Tag Users Tag User Groups What is a community? A community is a…
Installation of the Admin Browser Agent
Troubleshooting » Installation of the Admin Browser Agent
The Celiveo Admin Browser Agent is needed on the administrator Windows PC, it is invoked by the browser to perform local tasks with printers, such as discovery and installation of the Celiveo embedded printer agent. The browser verifies the ABA is installed and if not,…
Automatic ID Code generation, PIN portal
Configuration » Automatic ID Code generation, PIN portal
An ID Code (similar to a PIN code but alphanumeric) is automatically generated the first time a user prints and sent by email to that user. That ID code allows to authentication on the printer (if the PIN code authorization is activated, it is by default), and to…
Step-by-step configuration of OAuth2/OneDrive App in Azure
Celiveo 365 Scan » Step-by-step configuration of OAuth2/OneDrive App in Azure
The high-security Oauth2 protocol provides state-of-the-art access-control to OneDrive and ensures that only the logged in user is able to upload documents to it’s designated area. You first need to create and register an Azure Authentication application that…
Terms of Service for Celiveo SaaS Services
Terms of Service for Celiveo SaaS Services
Terms of Service for Celiveo SaaS Services, rev 23-10 Last Updated: October 12, 2023 We, at Celiveo are on a mission to make Documents management easier, safer and possible wherever your work. We hope you love our products and services — from print jobs encryption…