This section details information about all Celiveo 365 components and protocols/ports used to access services and endpoints for day-to-day and one-time operations.

Ports and Communications Overview

Comm ID Origin Origin Service Name Destination Destination Endpoint Destination Port Protocol Content Description
1 Customer Admin Workstation Web Browser (Edge/Chrome) Celiveo 365 Cloud Services https://*.*.celiveo365.com/ 443 HTTPS TLS 1.2 Used to login to Web Amin and manage solution
2 Celiveo Admin Browser Agent Celiveo Browser Agent Service.exe Azure Cloud Services https://*.servicebus.windows.net/ 443 HTTPS TLS 1.2 Used by Celiveo Admin Browser Agent to get action notifications from Azure like Trigger Sync Process or Delete Printer
3 Celiveo 365 Cloud Services https://*.*.celiveo.cloud/ 443 HTTPS TLS 1.2 Upload Printer information, download Printer Agent and configuration
4 Printing Device n/a 161 UDP SNMP v 1/2/3 Used by SNMP to retrieve printer information
5 n/a 9400 / 443 / 9100 TCP/HTTPS TLS 1.2 Used for loading Celiveo Embedded Agent and its configuration
6 Celiveo Printer Agent n/a 8181 TCP TLS 1.2 Used to collect the Printer Embedded Agent encrypted logs
7 Printing Device Celiveo Printer Agent Celiveo 365 Cloud Services https://*.*.celiveo.cloud/ 443 HTTPS TLS 1.2 Any communication between Printer Agent and the Celiveo 365 Cloud services. Used for Authentication, Job Delete, and Tracking
8 Azure Cloud Services https://*.blob.core.windows.net/ 443 HTTPS TLS 1.2 Used by Celiveo Printer Agent to download encrypted Print Jobs from Celiveo 365
Section only applicable for customers using Universal Printer Endpoint interface with my.celiveo365.com / Celiveo Print Mobile / printers without Embedded Celiveo Printer Agent.
9 On-Prem Celiveo Universal Printer Endpoint Agent Celiveo Universal Printer Endpoint Agent Azure Cloud Services https://*.servicebus.windows.net/ 443, 5671, 5672 HTTPS TLS 1.2 Used by Celiveo Universal Printer Endpoint Agent to get action notifications from Azure
10 https://*.blob.core.windows.net/ 443 HTTPS TLS 1.2 Used by UPE to download encrypted Print Jobs from Celiveo 365
11 Celiveo 365 Cloud Services https://*.*.celiveo.cloud/ 443 HTTPS TLS 1.2 Used for heartbeat status and Print Job Tracking data
12 Printing Device n/a 443 or 631/80 HTTPS/IPPS HTTP/IPP TLS 1.2 when using IPPS/HTTPS UPE redirects Print Job to target printer via IPPS/HTTPS or in failover to IPP/HTTP (Depends on device configuration)
13 Mobile Device Celiveo Print Mobile Celiveo 365 Cloud Services https://*.*.celiveo.cloud/ 443 HTTPS TLS 1.2 Used for regional placement identification.
14 Used for Print Job submission.
Section only applicable for customers using macOS CVP 365
13 macOS Device Celiveo CVP 365 Celiveo 365 Cloud Services https://*.*.celiveo.cloud/ 443 HTTPS TLS 1.2 Used for regional placement identification.
14 Used for Print Job submission.

Celiveo 365 Regional Endpoints

To identify your subscription region login to https://subscribe.celiveo365.com/ go to Dashboard > Subscription > Region
Celiveo operating regions: EU (France), USA (South Central), SG (Singapore).

To identify your < tenant name > login to https://subscribe.celiveo365.com/, go to Dashboard > Subscription > Region.
Inside Region there’s a complete Celiveo 365 URL where is the first part of the URL followed by .celiveo365.com eg: https://evolice.celiveo365.com further information regarding the tenant name at step 7 of the subscription process..

Comm ID Origin Full Destination Endpoint
Region Endpoint: EU
1 Web Browser (Admin Workstation VLAN) https://< tenant name >.eu.celiveo365.com/*
2 Celiveo Admin Browser Agent (Admin PC VLAN) https://sb-c365-prd-eu.servicebus.windows.net/*
3 https://< tenant name >.eu-aba6575.celiveo.cloud/*
3 https://< tenant name >.eu-gateway6575.celiveo.cloud/*
7 Celiveo Printer Agent (Printer VLAN) https://< tenant name >.eu-gateway6575.celiveo.cloud/*
8 https://cvoblobeuprd.blob.core.windows.net/*
9 Celiveo Universal Printer Endpoint Agent https://sbq-c365-print-prd.servicebus.windows.net/*
10 Celiveo Universal Printer Endpoint Agent (Reachability to Printer VLAN) https://cvoblobeuprd.blob.core.windows.net/*
11 Celiveo Universal Printer Endpoint Agent (Reachability to Printer VLAN) https://< tenant name >.eu-gateway6575.celiveo.cloud/*
13 Celiveo Print Mobile (Smartphone) / macOS Device (Laptop/Workstation) https://common.eu-gateway6575.celiveo.cloud/*
14 Celiveo Print Mobile (Smartphone) / macOS Device (Laptop/Workstation) https://< tenant name >.eu-gateway6575.celiveo.cloud/*
Region Endpoint: USA
1 Web Browser (Admin Workstation VLAN) https://< tenant name >.us.celiveo365.com/*
2 Celiveo Admin Browser Agent (Admin PC VLAN) https://sb-c365-prd-us.servicebus.windows.net/*
3 https://< tenant name >.us-aba7573.celiveo.cloud/*
3 https://< tenant name >.us-gateway7573.celiveo.cloud/*
7 Celiveo Printer Agent (Printer VLAN) https://< tenant name >.us-gateway7573.celiveo.cloud/*
8 https://cvoblobusprd.blob.core.windows.net/*
9 Celiveo Universal Printer Endpoint Agent (Reachability to Printer VLAN) https://sbq-c365-print-prd-us.servicebus.windows.net/*
10 Celiveo Universal Printer Endpoint Agent (Reachability to Printer VLAN) https://cvoblobusprd.blob.core.windows.net/*
11 Celiveo Universal Printer Endpoint Agent (Reachability to Printer VLAN) https://< tenant name >.us-gateway7573.celiveo.cloud/*
13 Celiveo Print Mobile (Smartphone) / macOS Device (Laptop/Workstation) https://common.us-gateway7573.celiveo.cloud/*
14 Celiveo Print Mobile (Smartphone) / macOS Device (Laptop/Workstation) https://< tenant name >.us-gateway7573.celiveo.cloud/*
Region Endpoint: SG
1 Web Browser (Admin Workstation VLAN) https://< tenant name >.sg.celiveo365.com/*
2 Celiveo Admin Browser Agent (Admin PC VLAN) https://sb-c365-prd.servicebus.windows.net/*
3 https://< tenant name >.sg-aba7367.celiveo.cloud/*
3 https://< tenant name >.sg-gateway7367.celiveo.cloud/*
7 Celiveo Printer Agent (Printer VLAN) https://< tenant name >.sg-gateway7367.celiveo.cloud/*
8 https://cvoprdblob.blob.core.windows.net/*
9 Celiveo Universal Printer Endpoint Agent (Reachability to Printer VLAN) https://sbq-c365-print-prd-sg.servicebus.windows.net/*
10 Celiveo Universal Printer Endpoint Agent (Reachability to Printer VLAN) https://cvoprdblob.blob.core.windows.net/*
11 Celiveo Universal Printer Endpoint Agent (Reachability to Printer VLAN) https://< tenant name >.sg-gateway7367.celiveo.cloud/*
13 Celiveo Print Mobile (Smartphone) / macOS Device (Laptop/Workstation) https://common.sg-gateway7367.celiveo.cloud/*
14 Celiveo Print Mobile (Smartphone) / macOS Device (Laptop/Workstation) https://< tenant name >.sg-gateway7367.celiveo.cloud/*

Celiveo 365 Regional Infrastructure Diagram

Last modified: 16 July 2024

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