This section details information about all Celiveo 365 components and protocols/ports used to access services and endpoints for day-to-day and one-time operations.
Celiveo 365 Infrastructure Diagram
Ports and Communications Overview
| Comm ID | Origin | Origin Service Name | Destination | Destination Endpoint | Destination Port | Protocol | Content | Description |
|---|---|---|---|---|---|---|---|---|
| 1 | On-Prem Celiveo 365 Administrator WorkstationOnly active when the admin is adding/configuring cloud print queues and printers/MFPs |
Web Browser (Edge/Chrome) | Public Cloud Celiveo 365 Cloud Services |
https://*.*.celiveo365.com/ | 443 | HTTPS | TLS 1.2 | Used to login to Web Amin and manage solution. |
| 2 | On-Prem Celiveo 365 Administrator WorkstationOnly active when the admin is adding/configuring cloud print queues and printers/MFPs |
Celiveo Browser Agent Service.exe | Public Cloud Azure Cloud Services |
https://*.servicebus.windows.net/ | 443 | HTTPS | TLS 1.2 | Used by Celiveo Admin Browser Agent to get action notifications from Azure like Trigger Sync Process or Delete Printer. |
| 3 | Public Cloud Celiveo 365 Cloud Services |
https://*.*.celiveo.cloud/ | 443 | HTTPS | TLS 1.2 | Upload Printer information, download Printer Agent and configuration | ||
| 15 | https://update.celiveo365.cc/file/celiveoupdates/* | 443 | HTTPS | TLS 1.2 | Used for ABA Auto-Update | |||
| 4 | On-Prem Printer/MFP on the LAN |
n/a | 161 | UDP | SNMP v 1/2/3 | Used by SNMP to retrieve printer information | ||
| 5 | n/a | 9400 / 443 / 9100 | TCP/HTTPS | TLS 1.2 | Used for loading Celiveo Embedded Agent and its configuration | |||
| 6 | On-Prem Celiveo Printer Agent |
n/a | 8181 | TCP | TLS 1.2 | Used to collect the Printer Embedded Agent encrypted logs | ||
| 7 | On-Prem Printer/MFP |
Celiveo Printer Agent running in the printer | Public Cloud Celiveo 365 Cloud Services |
https://*.*.celiveo.cloud/ | 443 | HTTPS | TLS 1.2 | Any communication between Printer Agent and the Celiveo 365 Cloud services. Used for Authentication, Job Delete, and Tracking |
| 8 | Public Cloud Azure Cloud Services |
https://*.blob.core.windows.net/ | 443 | HTTPS | TLS 1.2 | Used by Celiveo Printer Agent to download encrypted Print Jobs from Celiveo 365 | ||
| Section only applicable for customers using printers not supporting the Celiveo embedded agent or using mobile/NFC print jobs release | ||||||||
| 9 | On-Prem Celiveo UPE service (Universal Printer Endpoint) Provides mobile and NFC print release for older printers. |
Celiveo Universal Printer Endpoint Agent | Public Cloud Azure Cloud Services |
https://*.servicebus.windows.net/ | 443, 5671, 5672 | HTTPS | TLS 1.2 | Used by Celiveo Universal Printer Endpoint Agent to get action notifications from Azure |
| 10 | https://*.blob.core.windows.net/ | 443 | HTTPS | TLS 1.2 | Used by UPE to download encrypted Print Jobs from Celiveo 365 | |||
| 11 | Public Cloud Celiveo 365 Cloud Services |
https://*.*.celiveo.cloud/ | 443 | HTTPS | TLS 1.2 | Used for heartbeat status and Print Job Tracking data | ||
| 15 | https://update.celiveo365.cc/file/celiveoupdates/* | 443 | HTTPS | TLS 1.2 | Used for UPE Auto-Update | |||
| 12 | On-Prem Printer/MFP |
n/a | 443 or 631/80 | HTTPS/IPPS HTTP/IPP | TLS 1.2 when using IPPS/HTTPS | UPE redirects Print Job to target printer via IPPS/HTTPS or in failover to IPP/HTTP (Depends on device configuration) | ||
| 13 | On-Prem / Internet Mobile (iOS, Android) |
Celiveo Print Mobile | Public Cloud Celiveo 365 Cloud Services |
https://*.*.celiveo.cloud/ | 443 | HTTPS | TLS 1.2 | Used for regional placement identification |
| 14 | Used for Print Job submission | |||||||
| Section only applicable for customers using macOS Celiveo Virtual Printer 365 | ||||||||
| 13 | On-Prem macOS Workstation |
Celiveo CVP 365 | Public Cloud Celiveo 365 Cloud Services |
https://*.*.celiveo.cloud/ | 443 | HTTPS | TLS 1.2 | Used for regional placement identification |
| 14 | Used for Print Job submission | |||||||
| Section only applicable for customers using Windows Celiveo Virtual Printer 365 | ||||||||
| 13 | On-Prem Windows Workstation |
Celiveo CVP 365 | Public Cloud Celiveo 365 Cloud Services |
https://*.*.celiveo.cloud/ | 443 | HTTPS | TLS 1.2 | Used for regional placement identification |
| 14 | Used for Print Job submission | |||||||
| 15 | https://update.celiveo365.cc/file/celiveoupdates/* | Used of WinCVP 365 Auto-Update | ||||||
| 15 | https://update.celiveo365.cc/file/cvo-wincvp-artifacts/* | Used for Print Driver & Settings Download | ||||||
Celiveo 365 Regional Endpoints
To identify your subscription region login to https://subscribe.celiveo365.com/ go to Dashboard > Subscription > Region
Celiveo operating regions: EU (France), USA (USA South Central), MX (Mexico), SG (Singapore).
To identify your < tenant name > login to https://subscribe.celiveo365.com/, go to Dashboard > Subscription > Region.
Inside Region there’s a complete Celiveo 365 URL where is the first part of the URL followed by .celiveo365.com eg: https://evolice.celiveo365.com further information regarding the tenant name at step 7 of the subscription process..
| Comm ID | Origin | Full Destination Endpoint |
|---|---|---|
| Endpoints region: EU (France) | ||
| 1 | Web Browser (Admin Workstation VLAN) | https://< tenant name >.eu.celiveo365.com/* |
| 2 | Celiveo Admin Browser Agent (Admin Workstation VLAN) | https://sb-c365-prd-eu.servicebus.windows.net/* |
| 3 | https://< tenant name >.eu-aba6575.celiveo.cloud/* | |
| 3 | https://< tenant name >.eu-gateway6575.celiveo.cloud/* | |
| 15 | https://update.celiveo365.cc/file/celiveoupdates/* | |
| 7 | Celiveo Printer Agent (Printer VLAN) | https://< tenant name >.eu-gateway6575.celiveo.cloud/* |
| 8 | https://cvoblobeuprd.blob.core.windows.net/* | |
| 9 | Celiveo Universal Printer Endpoint Agent | https://sbq-c365-print-prd.servicebus.windows.net/* |
| 15 | https://update.celiveo365.cc/file/celiveoupdates/* | |
| 10 | Celiveo Universal Printer Endpoint Agent (Reachability to Printer VLAN) | https://cvoblobeuprd.blob.core.windows.net/* |
| 11 | Celiveo Universal Printer Endpoint Agent (Reachability to Printer VLAN) | https://< tenant name >.eu-gateway6575.celiveo.cloud/* |
| 13 | Celiveo Print Mobile (Smartphone) / Celiveo Virtual Printer (Win/macOS) Device | https://common.eu-gateway6575.celiveo.cloud/* |
| 14 | Celiveo Print Mobile (Smartphone) / Celiveo Virtual Printer (Win/MacOS) Device | https://< tenant name >.eu-gateway6575.celiveo.cloud/* |
| 15 | Celiveo Virtual Printer (Win only) | https://update.celiveo365.cc/file/celiveoupdates/* |
| Endpoints region: USA | ||
| 1 | Web Browser (Admin Workstation VLAN) | https://< tenant name >.us.celiveo365.com/* |
| 2 | Celiveo Admin Browser Agent (Admin Workstation VLAN) | https://sb-c365-prd-us.servicebus.windows.net/* |
| 3 | https://< tenant name >.us-aba7573.celiveo.cloud/* | |
| 3 | https://< tenant name >.us-gateway7573.celiveo.cloud/* | |
| 7 | Celiveo Printer Agent (Printer VLAN) | https://< tenant name >.us-gateway7573.celiveo.cloud/* |
| 8 | https://cvoblobusprd.blob.core.windows.net/* | |
| 9 | Celiveo Universal Printer Endpoint Agent (Reachability to Printer VLAN) | https://sbq-c365-print-prd-us.servicebus.windows.net/* |
| 10 | Celiveo Universal Printer Endpoint Agent (Reachability to Printer VLAN) | https://cvoblobusprd.blob.core.windows.net/* |
| 11 | Celiveo Universal Printer Endpoint Agent (Reachability to Printer VLAN) | https://< tenant name >.us-gateway7573.celiveo.cloud/* |
| 13 | Celiveo Print Mobile (Smartphone) / macOS Device (Laptop/Workstation) | https://common.us-gateway7573.celiveo.cloud/* |
| 14 | Celiveo Print Mobile (Smartphone) / macOS Device (Laptop/Workstation) | https://< tenant name >.us-gateway7573.celiveo.cloud/* |
| Endpoints region: SG (Singapore) | ||
| 1 | Web Browser (Admin Workstation VLAN) | https://< tenant name >.sg.celiveo365.com/* |
| 2 | Celiveo Admin Browser Agent (Admin Workstation VLAN) | https://sb-c365-prd.servicebus.windows.net/* |
| 3 | https://< tenant name >.sg-aba7367.celiveo.cloud/* | |
| 3 | https://< tenant name >.sg-gateway7367.celiveo.cloud/* | |
| 7 | Celiveo Printer Agent (Printer VLAN) | https://< tenant name >.sg-gateway7367.celiveo.cloud/* |
| 8 | https://cvoprdblob.blob.core.windows.net/* | |
| 9 | Celiveo Universal Printer Endpoint Agent (Reachability to Printer VLAN) | https://sbq-c365-print-prd-sg.servicebus.windows.net/* |
| 10 | Celiveo Universal Printer Endpoint Agent (Reachability to Printer VLAN) | https://cvoprdblob.blob.core.windows.net/* |
| 11 | Celiveo Universal Printer Endpoint Agent (Reachability to Printer VLAN) | https://< tenant name >.sg-gateway7367.celiveo.cloud/* |
| 13 | Celiveo Print Mobile (Smartphone) / macOS Device (Laptop/Workstation) | https://common.sg-gateway7367.celiveo.cloud/* |
| 14 | Celiveo Print Mobile (Smartphone) / macOS Device (Laptop/Workstation) | https://< tenant name >.sg-gateway7367.celiveo.cloud/* |
| Endpoints region: MX (Mexico) | ||
| 1 | Web Browser (Admin Workstation VLAN) | https://< tenant name >.mx.celiveo365.com/* |
| 2 | Celiveo Admin Browser Agent (Admin Workstation VLAN) | https://sb-c365-prd-mx.servicebus.windows.net/* |
| 3 | https://< tenant name >.mx-aba6d78.celiveo.cloud/* | |
| 3 | https://< tenant name >.mx-gateway6d78.celiveo.cloud/* | |
| 7 | Celiveo Printer Agent (Printer VLAN) | https://< tenant name >.mx-gateway.celiveo.cloud/* |
| 8 | https://cvoblobmxprd.blob.core.windows.net/* | |
| 9 | Celiveo Universal Printer Endpoint Agent | https://sbq-c365-print-prd-mx.servicebus.windows.net/* |
| 10 | Celiveo Universal Printer Endpoint Agent (Reachability to Printer VLAN) | https://cvoblobmxprd.blob.core.windows.net/* |
| 11 | Celiveo Universal Printer Endpoint Agent (Reachability to Printer VLAN) | https://< tenant name >.mx-gateway6d78.celiveo.cloud/* |
| 13 | Celiveo Print Mobile (Smartphone) / macOS Device (Laptop/Workstation) | https://common.mx-gateway6d78.celiveo.cloud/* |
| 14 | Celiveo Print Mobile (Smartphone) / macOS Device (Laptop/Workstation) | https://< tenant name >.mx-gateway6d78.celiveo.cloud/* |
Last modified:
4 July 2025
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