The Printer Settings dialog is accessible from the Printer menu.
The information you specify for each printer differs from one printer to another.

Common Settings

  1. Stealth Mode:
    • This feature allows you to securely print confidential documents. While performing a pull print event, all your print jobs are displayed under the Print job list when you authenticate at the printer. The information is also tracked in tracking reports. The document name is masked and will be replaced with four asterisks symbols prefixed and suffixed respectively with the first and last character of its original name. In the tracking reports, the document name will appear as “[first character]****[last character]”.
  1. Enter Printer Login Credentials

Enter the administrator username and password for this printer.

Dual Service Account System

To avoid any connection error after refreshing/changing the login/password on service accounts used by Celiveo, the administrator can define a secondary set of credentials so that if the default (primary) set is declined by the solution, then the secondary set takes over and prevents the access from being denied.

  1. At [Login], specify an account name with administrator privileges.
  2. At [Password] specify the corresponding password.
  3. At [PJL Password], specify the password that authorizes Print Job Language (PJL) command string
  4. From the Celiveo version drop menu, select a suitable version of the Celiveo firmware to be used.
  1. (Optional) Enter comments:

Enter any information for reference later. You can also use this field to define a reference code and opt to include it in the tracking information for Print-Direct printers.
To do so:
In the Printer Settings, enter a reference code in the Comments section and enable the > TGS checkbox.

Advanced Settings

These settings help you to:

  • Configure Security settings on the Printer screen for failed authentication.
    Menu option Description
    Lock Count Defines the number of failed authentications before the printer screen locks. Lock Count default value is 3 but can be modified to a value between 1 and 9.
    Lock Countdown Defines the time in seconds the printer screen locks after the number of failed authentications defined by [Lock Count] is reached. Lock Countdown default value is 30 but can be modified to a value between 15 and 180.

  • Configure settings for troubleshooting.
    Menu option Description
    Enable Logs Logs provide information on the activities of Celiveo 365 and the connected printers. Select [Enable logs] to enable the collection of logs.

    IMPORTANT NOTE: This option should only be set at the request of Celiveo 365 and for the indicated duration. It produces an encrypted file that is not usable by end-users.
    To access logs, enable this option, synchronize the printer and come back to the printer settings window to download the logs.
    Flush High-Availability Cache Selecting this option enables data to be purged from the cache regularly at predefined intervals.
    NOTE: It is important to synchronize the printer(s) after selecting this option.

    Configure SNMP settings

    Discovery is performed by executing an SNMP query.
    SNMP (Simple Network Management Protocol) is a standard network management protocol (based on TCP/IP) to monitor and map network availability, performance, and error rates when a printer is added in Celiveo Web Admin.

    To identify the printer type after the printer is contacted, the SNMP protocol retrieves information on the system description, system type, printer serial number, and printer model name.

    Set SNMP v1/v2 settings

    Setting Activity
    Enable SNMP v1/v2 Enable SNMP V1 and SNMP V2 settings.
    Community Name Enter the community name that is used to authenticate the communication between Celiveo Web Admin and the printer.
    The request messages are accepted only if the community name in the message matches the community name of the printer type specified on the printer web page.

    Set SNMP v3 settings

    Setting Activity
    Enable SNMP v3 Enable SNMP v3 settings.
    Community Name Enter the community name that is used to authenticate the communication between Celiveo Web Admin and the printer.
    Context Name Enter the context name of the printer type required during the communication between Celiveo Web Admin and the printer.
    The request messages are accepted only if the context name in the message matches the context name of the printer type specified on the printer web page.
    Authentication Protocol (Hash) The authentication protocol is used for proper authentication by ensuring the identity of the users, and the correct and appropriate encryption mechanism for security purposes.
    Select one of the options:
    • [None]
    • [MD5]: a message digest algorithm
    • [SHA1]: an optional alternative algorithm
    Authentication Password Enter an alphanumeric password of 8 to 12 characters that is required for the authentication mechanism.
    Privacy Protocol (Encryption) Privacy protocols allow for the encryption of SNMP v3 messages to ensure the confidentiality of data. It is a secondary security constraint for SNMP v3 to ensure the privacy of the request for the proper channeling of a response.
    Select one of the options:
    • [None]: No Privacy Protocol
    • [DES]: Data Encryption Standard (DES) mode of encryption
    • [AES128]: 128-bit Advanced Encryption Standard (AES) mode of encryption
    • [AES192]: 192-bit Advanced Encryption Standard (AES) mode of encryption
    • [AES256]: 256-bit Advanced Encryption Standard (AES) mode of encryption
    • [TripleDES]: Triple Data Encryption Standard mode of encryption

    Set Proxy settings

    The embedded printer agent supports Internet proxy for some printer brands.
    As for June 2024: Ricoh SOP 2.x/3.x.

    Activate the HTTP Web Proxy checkbox, enter the proxy server IP address, port and the login/password.

    Ricoh-proxy-configuration

    If you are adding a printer with the Add Printer wizard,
    Click [Next >] to go to the next step of the Add Printer wizard.

    If you are editing the settings of a connected printer,
    Click [Save] to continue.
    To apply the settings on the target printer, click the “synchronize printer” icon.

    Finalize

    1. Click [Next]. until you arrive at the Save Confirmation dialog.
    2. Click [Save].
Last modified: 16 July 2024

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