Xerox Altalink and Versalink

This section provides the information regarding Celiveo 365 interface with Xerox ConnectKey printers prerequisites, specific settings.

System Requirements

Xerox ConnectKey Altalink/Versalink devices support the Celiveo 365 with a printer agent and Universal Printer Endpoint for Celiveo 365 cloud services.

*Note: Ensure that the PC where the Celiveo 365 Admin manages printers through his web browser and the printers are in the same network and have network accessibility to each other.

Firmware Notes

Ensure that Xerox devices are using the latest ConnectKey firmware.

1. Global Settings

1.1 Install Universal Printer Endpoint (UPE)

• UPE installation is mandatory in order to operate the Xerox devices.
• Ensure that UPE is properly installed your infrastructure (on-prem or private cloud) and that network on which UPE is installed is able to reach the target printers local network/VLAN.

1.2 Enabling Password for EIP App

1. On the printer EWS navigate to Apps.
2. Click on EIP Settings.
3. Enable Export Password to EIP Apps.
   

1.3 Set SSL/TLS

1. On the printer EWS navigate to System
2. Click on Security.
3. Click on SSL/TLS.
4. Check the Protocol Version (TLS 1.2).
   

1.4 Printer DNS Settings

Ensure that the printer network DNS settings are properly configured to you local network in order to access Celiveo 365 cloud services.

2. Card Reader

The latest Xerox ConnectKey firmware already includes the Xerox USB Card Reader plugin, in case your device doesn’t have the latest firmware download the Xerox USB Card Reader plugin at https://www.support.xerox.com/en-us/product/versalink-c7100-series/downloads.

2.1 Install / Enable Xerox USB Card Reader Plugin

1. On the printer webpage navigate to System.
2. Click on Plug-in Settings.
3. If the plugin already exists check step 5.
4. Add “Xerox_USB_Card Reader_v3.0.11_sig.jar” to the printer.
5. Deactivate all other USB Card Reader related plugins.
6. Navigate to Connectivity.
7. Click on Ethernet.
8. Click on Common (Edit) and change IP Mode to IPv4.
9. Navigate to Connectivity.
10. Click on HTTP and disable Proxy Server.
    

2.2 Disable Xerox USB Card Reader Plugin

1. On the printer webpage navigate to Apps.
2. Click on EIP Settings.
3. Click on EIP Web Services .
4. Disable Card Reader Access.
   

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