Add Users as Administrators
- From the main menu, click Users
.
- In the secondary toolbar, click Add Users
.
- In the User Settings tab, click the Search
icon next to the [Search box] to list the first 1000 users from the selected Entra ID. You can also type partial names or characters to narrow the list.
p(banner tip). Note: Wild or special characters cannot be used for Search. - Select the users you want to add.
p(banner important). Note: To create Universal Print queues, users must hold the Printer Administrators role in Entra ID. - Specify the tags that define the community the new users will belong to.
p(banner tip). Notes: ** The new users inherit your community by default. ** You can change only those tags marked*in your own tag assignment, allowing you to scope the new users into a sub-community of yours. ** When the new users print via Print Direct, only printers that share their community are listed. ** The tag assignment determines which printers, users and groups they can see in the Web Admin; their roles (next step) determine what they can do. - Set Priority between
1and100. When a user inherits a community from several sources, the highest priority wins. - Click Next > to switch to the Role Based Access Control tab.
- In the Select… dropdown, pick a role and add it. Repeat for additional roles. To remove a role, click the trash icon next to its row. The available roles are:
- Administrator – full access, restricted only by tags. With
*/*/*/*/*tags the user becomes a Super Admin. - AI Administrator – access to AI features only (AI-DLP and AI-Doc).
- Report Administrator – access to Reports only (Tracking Report, Quota, Power BI).
- Technician – can add or remove printers; cannot create CVP, UPE or MUP queues, cannot create or delete profiles, cannot change global settings, and has no access to Reports, AI features or User Management.
- Administrator – full access, restricted only by tags. With
- Click Save.
The new users can now sign in to the Web Admin with the rights granted by their roles, scoped to their community.
Add Groups as Administrators
- From the main menu, click Users
.
- In the secondary toolbar, click Groups
, then Add Group
.
- In the Group Settings tab, click the Search
icon next to the [Search box] to list the first 1000 groups from the selected Entra ID. You can also type partial names or characters to narrow the list.
p(banner tip). Note: Wild or special characters cannot be used for Search. - Select the groups you want to add.
p(banner important). Note: To create Universal Print queues, group members must hold the Printer Administrators role in Entra ID. - Specify the tags that define the community the group members will belong to.
p(banner tip). Notes: ** Group members inherit your community by default. ** You can change only those tags marked*in your own tag assignment, allowing you to scope the group into a sub-community of yours. ** When members print via Print Direct, only printers that share their community are listed. ** The tag assignment determines which printers, users and groups they can see in the Web Admin; the roles assigned next determine what they can do. - Set Priority between
1and100. When a user inherits a community from several sources, the highest priority wins. - Click Next > to switch to the Role Based Access Control tab.
- In the Select… dropdown, pick a role and add it. Every member of the group inherits the role. Repeat for additional roles. To remove a role, click the trash icon next to its row. The available roles are:
- Administrator – full access, restricted only by tags. With
*/*/*/*/*tags the user becomes a Super Admin. - AI Administrator – access to AI features only (AI-DLP and AI-Doc).
- Report Administrator – access to Reports only (Tracking Report, Quota, Power BI).
- Technician – can add or remove printers; cannot create CVP, UPE or MUP queues, cannot create or delete profiles, cannot change global settings, and has no access to Reports, AI features or User Management.
- Administrator – full access, restricted only by tags. With
- Click Save.
Last modified:
4 May 2026



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