Search - Celiveo 365

macOS Celiveo Virtual Printer 365

Change Log » macOS Celiveo Virtual Printer 365

+ Added feature > Changed/Improved ! Defect fix - Removed 2024-08-22 – macOS CVP 365 [1.12.5] C365-24F.b ID Defect Fix 31421 Resolved condition that caused the first MacOS CVP 365 installer execution to fail. 2024-06-18 –…

Celiveo 365 Scan

What is Celiveo 365 Scan? Celiveo 365 Scan is an embedded agent that is able to scan and securely send documents to Email and OneDrive using user’s Entra ID credentials. Step-by-step configuration of OAuth2/OneDrive App in Azure Configure Email and OneDrive…

Celiveo 365 Architecture

Celiveo 365 Business – Complete Architecture Overview Celiveo 365 Business – Simplified Architecture Overview

Celiveo 365 Subscription

Subscription and Licensing » Celiveo 365 Subscription

Celiveo 365 is a SaaS and therefore needs a subscription. Please read about the Subscription and Permissions before subscribing. Subscription process Go to https://subscribe.celiveo365.com. Click the Buy now button to subscribe or the Try for free 1 month button.…

Prerequisites for Celiveo 365

Subscription and Permissions This section details information on what is required to subscribe Celiveo 365, what type of permissions are required to interface with customer’s tenant, subscription portal access rights and Celiveo 365 Web Admin access…

Celiveo 365 Print Portal

Celiveo 365 Mobile (Print Portal and Mobile Apps) » Celiveo 365 Print Portal

The Print portal is a web application/portal that allows you to use any browser to send Microsoft Office, Open Office/Libre Office, PDF and JPG/PNG documents for pull printing.

Printers supported by Celiveo 365

Celiveo 365 supports printers in two modes: printers able to load an embedded agent, adding the Celiveo 365 intelligence Celiveo provides access control to the printer or MFP, controlling and tracking print, copy, scan, fax through a session opening. The…

Cloud Print with Celiveo 365

You can print to Celiveo 365 using Microsoft Universal Print queues, a web browser on PC, Mac, Linux, smartphone or tablet, and the Celiveo 365 Print app iOS and Android.

Celiveo 365 – Complete Architecture Overview

Celiveo 365 Architecture » Celiveo 365 – Complete Architecture Overview

Celiveo 365 – Simplified Architecture Overview

Celiveo 365 Architecture » Celiveo 365 – Simplified Architecture Overview

Create the CVP365 for MacOS package

Configuration » Creating Virtual Printers Print Queues » Celiveo Virtual Printer 365 (CVP365) for Mac » Create the CVP365 for MacOS package

Create a Celiveo 365 Virtual Printer Queue (CVP365) in the Web Admin portal You set up a CVP365 Virtual Printer in the Celiveo 365 Web Admin, to generate a secure installation package that will create a local printer connected the the Cloud using certificate-based…

Adding printers to your Celiveo 365 portal

Configuration » Adding printers to your Celiveo 365 portal

To add a physical printer to Celiveo 365, read printers overview to learn how to add printers.* !If any of your printer does not support the Celiveo embedded agent or wish to release print jobs using smartphones, you need to deploy one or more Universal Printer…

Printers with on-screen Celiveo 365 integration

Printers supported by Celiveo 365 » Printers with on-screen Celiveo 365 integration

Those printers with on-screen integration are able to load an embedded agent, adding the Celiveo 365 intelligence, or communicate with the Cloud with the Universal Printer endpoint (UPE) in the workflow to pull print jobs from the Cloud with full cyber-security and…

Printers without on-screen Celiveo 365 integration

Printers supported by Celiveo 365 » Printers without on-screen Celiveo 365 integration

Releasing print jobs on legacy printers Celiveo 365 allows to release print jobs on network printers that don’t support the Celiveo 365 embedded agent/on-screen integration, when they fully support the IPP 2.0 protocol and with a Celiveo UPE IoT service…

Celiveo 365 Print Portal Job Submission View

Celiveo 365 Mobile (Print Portal and Mobile Apps) » Celiveo 365 Print Portal » Celiveo 365 Print Portal Job Submission View

This is the main view and shows the upload button, the type of supported documents (Microsoft Office, Open Office/Libre Office, PDF and JPG/PNG) and their submission maximum size limit (25MB) and a shortcut to My Celiveo. Click the button to select and upload…

Celiveo Virtual Printer 365 (CVP365) for Mac

Configuration » Creating Virtual Printers Print Queues » Celiveo Virtual Printer 365 (CVP365) for Mac

Using the Celiveo 365 Virtual Printer Queue (CVP365) to print If the Microsoft Universal Print connector for MacOS does not match all your expectation we recommend you try the Celiveo 365 Virtual Printer (CVP365). This package provides the following features: High…

Login to the Celiveo 365 Print Portal

Celiveo 365 Mobile (Print Portal and Mobile Apps) » Celiveo 365 Print Portal » Login to the Celiveo 365 Print Portal

To access the Print portal, click the following URL: http://print.celiveo365.com/ and enter your Microsoft 365 / Entra ID credentials.

Welcome to the Celiveo 365 Technical Documentation

Introduction This manual will help you get the best out of the Celiveo 365 solution as quickly as possible! It covers the functionalities of Celiveo 365 to provide you with information about subscribing to, configuring, and using our solution. Terms and…

Installing the Celiveo 365 Admin Browser Agent (ABA)

Configuration » Installing the Celiveo 365 Admin Browser Agent (ABA)

The Admin Browser Agent is a secure module that is installed as an accessory to the browser used by the Celiveo 365 administrator or technician. That module finds, imports, deletes printers, and loads embedded agents in the printers. Those must be on networks…

Celiveo 365 Mobile (Print Portal and Mobile Apps)

What is Celiveo Mobile? Celiveo Mobile is a category of services, with Celiveo Print Portal, My Celiveo and Celiveo iOS/Android Mobile app that allow users to submit and release print jobs via a web page or a smartphone/tablet. Print Portal Print Portal allows to…

Print from Win 10/11, MacOS (Microsoft Universal Print)

Cloud Print with Celiveo 365 » Print from Win 10/11, MacOS (Microsoft Universal Print)

Celiveo 365 allows to print from Win 10/11 and MacOS using the Microsoft Universal Print system. There is no agent or driver to install on the Windows workstation, it just needs to be connected to the Cloud print queue you create directly in the Celiveo 365 WebAdmin…

Creating Virtual Printers Print Queues

Configuration » Creating Virtual Printers Print Queues

In this section the administrator can add Virtual Printers that are deployed to the end-user workstations to submit jobs (Microsoft Universal Print/macOS CVP) or to funnel print jobs to the designated printers (Universal Printer Endpoint).

Ports and Communications

Prerequisites for Celiveo 365 » Ports and Communications

This section details information about all Celiveo 365 components and protocols/ports used to access services and endpoints for day-to-day and one-time operations. Ports and Communications Overview Comm ID Origin Origin Service Name Destination…

System Requirements

Prerequisites for Celiveo 365 » System Requirements

This section details information about the components system requirements that necessary to operate Celiveo 365. Component Requirement Details Admin Browser Agent .NET Desktop Runtime 6.0.30 or higher subversion Desktop runtime is…

Install the CVP365 for Mac

Configuration » Creating Virtual Printers Print Queues » Celiveo Virtual Printer 365 (CVP365) for Mac » Install the CVP365 for Mac

Install the Celiveo 365 Virtual Printer Queue (CVP365) on Mac Locate the CVP365 package folder to open it. There are three files inside: pkg file is the installer plist is the configuration file pfx is the certificate file We will first install the…

Configure Cost Definition Profiles

Configuring the Usage Tracking » Configure Cost Definition Profiles

A cost definition profile comprises of a collection of cost definitions for the various paper types. A cost definition refers to the cost of printing a single sheet for the selected paper type. When a user prints a document, these cost definitions are applied…

Web Admin

Change Log » Web Admin

ID Changes / Improved ID Added Features ID Defect Fix ID Removed 2024-10-10 – Web Admin [8.9.167.2] C365-24G.a ID Defect Fix 31836 Resolved condition which displayed Expired Job…

First steps

Configuration » First steps

Here are the first step to deploy and test Celiveo 365 Follow the below instructions to start using Celiveo 365: Step 1 should already be performed, it is detailed here. You have received a confirmation email about the subscription, providing the hyperlink for…

Lexmark eSF (coming soon)

Printers supported by Celiveo 365 » Printers with on-screen Celiveo 365 integration » Lexmark eSF (coming soon)

This section provides the information regarding the prerequisites, specific settings to be made on the Lexmark printers (compatible with eSD SDK) to use them with Celiveo 365. System Requirements Lexmark printers that support solutions based on the eSF SDK support…

Microsoft Universal Print Queues: create and deploy

Configuration » Creating Virtual Printers Print Queues » Microsoft Universal Print Queues: create and deploy

Create Microsoft Universal Print Queues When you set up a Celiveo 365 MUP Virtual Printer, the Web Admin generates a Virtual Printer in Microsoft Universal Print that is visible as a native Cloud printer on the Win10/11 PC connected to your corporate domain. When…

ID, release print jobs on printers without Celiveo embedded printer agent

» ID, release print jobs on printers without Celiveo embedded printer agent

The following steps apply to printers without an embedded agent, controlled by the UPE Automatic NFC user authentication and print jobs list popup on mobile (iOS and Android) With Celiveo 365 , end-users don’t need to use PIN codes or a badge to authenticate…

Adding and removing admins

Configuration » Adding and removing admins

At subscription time, only the privileged role administrator who made the subscription to Celiveo 365 is authorized to log in to the Web Admin. To allow more administrators to access the Celiveo 365 Web Admin portal, add them by following the steps detailed…

Subscription

Troubleshooting » Subscription

Error during the Microsoft rights assignment The subscription to Celiveo 365 subscription be performed on https://subscribe.celiveo365.com by an administration with the Entra-ID “privileged role administrator” role. That role is necessary to authorize…

My Celiveo

Celiveo 365 Mobile (Print Portal and Mobile Apps) » My Celiveo

My Celiveo is a web application for smartphone, tablets, PC, that allows to print documents, manage and release print jobs using a web browser. It is available at https://my.celiveo365.com It requires one or more UPE (Celiveo Universal Printer Endpoints) to be…

Subscription and Licensing

This sections details the subscription and licensing process for the Celiveo 365 solution. Celiveo 365 Subscription License details

Print through any browser

Cloud Print with Celiveo 365 » Print through any browser

You can print a document to your Celiveo 365 Cloud print queue using any browser, by connecting to the Celiveo 365 print portal where you can post documents to print. That print process is fast, highly secure (access control by your corporate Entra ID authentication)…

iOS and Android Celiveo Mobile apps

Celiveo 365 Mobile (Print Portal and Mobile Apps) » iOS and Android Celiveo Mobile apps

The Celiveo Print Mobile app is available for iOS and Android. It allows to: Print from apps that allow to share documents with other aps Review and manage the list of pending print jobs Release pending print jobs from the smartphone to any printer accessible from…

Verifying the connection to Cloud endpoints

Troubleshooting » Verifying the connection to Cloud endpoints

Celiveo 365 uses Cloud endpoints to safely communicate information, get print jobs etc. Many companies secure their IT using advanced firewalls and proxy. Celiveo only uses port 443 (https) and all Celiveo 365 Cloud endpoints need to be authorized. The list of…

Print from mobile (iOS, Android)

Cloud Print with Celiveo 365 » Print from mobile (iOS, Android)

Corporate Cloud Pull Printing is now possible on Android and iOS, secure and easy Load the Celiveo Mobile Print app on your iOS or Android mobile, to add secure Cloud Pull capability Celiveo Mobile app for iOS Celiveo Mobile app for Android Entra ID…

Troubleshooting

Celiveo 365 troubleshooting is possible through screen messages, log files and the Celiveo 365 Web Admin log dashboard. The logs location is indicated in each of the following chapters. Verifying the connection to Cloud endpoints Subscription Installation of the Admin…

Microsoft Universal Print Queues are not visible on some PCs

Troubleshooting » Microsoft Universal Print » Microsoft Universal Print Queues are not visible on some PCs

If a the Microsoft Universal Print queue created in the Celiveo 365 web portal does not appear on the list of available printers for a user: Verify the Universal Print has the “synchronized” green flag status in the Celiveo 365 printer list Verify you…

ID, release print jobs on printers with the Celiveo embedded agent

» ID, release print jobs on printers with the Celiveo embedded agent

The following steps apply to printers where the Celiveo embedded agent has been installed by the Web Admin For printers that do not accept the Celiveo Print agent, read that chapter. Authentication on the printer Authentication on the printer can be performed…

Tag Printers and Users

Configuration » Adding printers to your Celiveo 365 portal » Tag Printers and Users

Use Tags to Define Communities Contents What is community? Why use Tags/Communities? Examples Use Bookmarks to access communities quickly How to… Label a Tag Tag Printers Tag Users Tag User Groups What is a community? A community is a…

Admins managed in Entra ID, RBA

Configuration » Adding and removing admins » Admins managed in Entra ID, RBA

Contents About System Administrators The Super Admin What is a Community Regular Admins Print Rules and Access Control Rules Visibility of Users and Printers on Web Admin Effective Community How to… Add (sub)Administrators Link…

Configuration

This sections details all configuration procedures for the Celiveo 365 solution. First steps Printers supported by Celiveo 365 Managing printers Configure Printer Specific Information Tag Printers and Users Place or Locate Printers on a Floor Plan Synchronize…

Testing the configuration

Configuration » Testing the configuration

Verify print job generation, user authentication and document release Generate a test print job using either: a Microsoft Universal Print Queue the Celiveo 365 Print-Web portal at https://print.celiveo365.com You have received an email with your assigned ID…

Xerox Altalink and Versalink

Printers supported by Celiveo 365 » Printers with on-screen Celiveo 365 integration » Xerox Altalink and Versalink

This section provides the information regarding Celiveo 365 interface with Xerox ConnectKey printers prerequisites, specific settings. System Requirements Xerox ConnectKey Altalink/Versalink devices support the Celiveo 365 with a printer agent and Universal Printer…

HP LaserJet FutureSmart 4 and 5

Printers supported by Celiveo 365 » Printers with on-screen Celiveo 365 integration » HP LaserJet FutureSmart 4 and 5

This section provides the information regarding the prerequisites, specific settings to be made on the HP FutureSmart printers to use them with Celiveo 365. System Requirements HP FutureSmart 4 and 5 printers support the Celiveo 365 embedded printer agent. You need…

Authentication Profiles

Configuring the User Authentication » Authentication Profiles

Contents About Authentication Profiles What are Authentication Profiles? Settings Specified in an Authentication Profile Authentication Profiles in Access Control Rules Optimizing Authentication for Large Organizations How to… Create a…

Manage Printers

Configuration » Adding printers to your Celiveo 365 portal » Manage Printers

On this page, you can add or delete a printer. Or, simply get an overview of all the printers managed by Celiveo 365 Web Admin. Click on one of the sections for details: About the printers list Add printers Add a Microsoft Universal Print queue Edit printer…

Change Log

Follow-up Celiveo 365 module updates

Ricoh SOP 2.x/3.x (coming soon)

Printers supported by Celiveo 365 » Printers with on-screen Celiveo 365 integration » Ricoh SOP 2.x/3.x (coming soon)

Ricoh SOP 2.x/3.x printers support the Celiveo 365 embedded printer agent. This section provides the information regarding the prerequisites, specific settings to be made on the Ricoh SOP 2.x/3.x printers to use them with Celiveo 365. 1. Prerequisites Before you…

NFC tags, QRCode, photo of printer (optional)

Configuration » Adding printers to your Celiveo 365 portal » NFC tags, QRCode, photo of printer (optional)

Celiveo 365 provides a user-friendly and flexible print and print jobs management on mobiles, without having to install any application. End-users authenticate with the Entra ID SSO, highly secure. With their mobile: Administrators can take a photo of the printer…

Universal Printer Endpoint (UPE)

Configuration » Creating Virtual Printers Print Queues » Universal Printer Endpoint (UPE)

Universal Printer Endpoint Universal Printer Endpoint (UPE) is an optional component installed on a Windows instance that has TCP-IP access to printers on the network to pull print jobs from Celiveo 365 Cloud services, and to provide a secure Cloud support to some…

Configuring the Usage Tracking

Celiveo 365 includes a powerful printers usage Tracking and Reporting tool. This section will help you understand it. Configure Default Cost Definitions Configure Cost Definition Profiles Tracking Reports

Configuring the User Authentication

This section details how to configure the Celiveo 365 authentication feature. Access Control Rules Authentication Profiles

Log in to My Celiveo

Celiveo 365 Mobile (Print Portal and Mobile Apps) » My Celiveo » Log in to My Celiveo

To access the My Celiveo service, click the following URL: http://my.celiveo365.com/ and enter your Microsoft 365 credentials.

Subscription and Permissions

Prerequisites for Celiveo 365 » Subscription and Permissions

Subscription Requirements Microsoft Universal Print licenses for all subscribed users. Microsoft Entra ID Account is required to access the Celiveo 365 subscription portal. The used Microsoft Entra ID Account requires the following roles: (Information at:…

Step-by-step configuration of OAuth2/OneDrive App in Azure

Celiveo 365 Scan » Step-by-step configuration of OAuth2/OneDrive App in Azure

The high-security Oauth2 protocol provides state-of-the-art access-control to OneDrive and ensures that only the logged in user is able to upload documents to it’s designated area. You first need to create and register an Azure Authentication application that…

Error when creating Microsoft Universal Print Queues

Troubleshooting » Microsoft Universal Print » Error when creating Microsoft Universal Print Queues

Celiveo 365 makes it very easy to create Pull Print queues in Microsoft Universal Print, accessible from Windows 10/11 computers without having to deploy any PC. If the creation of a Microsoft Universal Print queue ends with an “unknown error” message, it…

The Universal Printer Endpoint (UPE) to support any IPP 2.x printer

Printers supported by Celiveo 365 » Printers without on-screen Celiveo 365 integration » The Universal Printer Endpoint (UPE) to support any IPP 2.x printer

Network printers that don’t support the Celiveo 365 embedded agent can still be used for print jobs release, if they fully support the IPP 2.0 protocol. That high-security service is provided through the installation of a Windows service on the network, that uses…

Cloud SaaS Status

Troubleshooting » Cloud SaaS Status

You can verify the Celiveo 365 Cloud SaaS status by clicking here: https://status.celiveo365.com That status page is also available directly from the Web Admin and on https://celiveo365.com where the status icon is on the bottom left of the page. Endpoints for each…

Access Control Rules

Configuring the User Authentication » Access Control Rules

Contents About Access & Control Rules What are Access Control Rules? Unlock a Function for Unrestricted Access Authorize a Function for a Specific Group of Users Combining Access Control Rules and Assigning them to Printers How…

Configure Email and OneDrive Settings in Web Admin

Celiveo 365 Scan » Configure Email and OneDrive Settings in Web Admin

Go to the Web Amin and login with your Entra ID print administrator administrator account. Under Printers select a supported printer in the printer list. Currently only Ricoh SOP 2.0, 2.5 and 3.0 devices support this feature. Press Access and Rules create or…

Tracking Reports

Configuring the Usage Tracking » Tracking Reports

Celiveo 365 tracks and records in its database a large amount of data from printers and print activities. You can select the period and the type of data you wish to see and generate a tracking report that contains the selected information. To generate a Tracking…

My Print Jobs View

Celiveo 365 Mobile (Print Portal and Mobile Apps) » My Celiveo » My Print Jobs View

This is the main view and lists the documents you sent to be submitted Select the desired print job Enable this checkbox to select all print jobs Sort the job list alphabetically Delete the selected print job(s) Access Celiveo Print Portal to submit other…

Configure Printer Specific Settings

Configuration » Adding printers to your Celiveo 365 portal » Configure Printer Specific Settings

The Printer Settings dialog is accessible from the Printer menu. The information you specify for each printer differs from one printer to another. Common Settings Advanced Settings Common Settings Stealth Mode: This feature allows you to securely print…

How to deploy Universal Print queues to client PCs using Microsoft Endpoint Manager admin center

Configuration » Creating Virtual Printers Print Queues » Microsoft Universal Print Queues: create and deploy » How to deploy Universal Print queues to client PCs using Microsoft Endpoint Manager admin center

Collect MUP Configuration Settings Go to your Celiveo 365 tenant URL (eg: http://companyname.celiveo365.com/) and confirm your MUP Printer Description Name. In your Azure portal: https://portal.azure.com/. Go to Universal Print > Manage Printers. Select the…

Terms of Service for Celiveo SaaS Services

Terms of Service for Celiveo SaaS Services, rev 23-10 Last Updated: October 12, 2023 We, at Celiveo are on a mission to make Documents management easier, safer and possible wherever your work. We hope you love our products and services — from print jobs encryption…

Place or Locate Printers on a Floor Plan

Configuration » Adding printers to your Celiveo 365 portal » Place or Locate Printers on a Floor Plan

The Floor Plan is tied to the combination of settings that are current at the time the Floor Plan is imported. As such, ensure that tags are defined before you begin this exercise. Contents Import a Floor Plan and Place a Printer on It Place Another Printer on…

Printer Sync Status stays forever as “Sync request Sent”

Troubleshooting » Printer Sync Status stays forever as “Sync request Sent”

When a sync is requested for a printer, the Celiveo 365 web portal uses the Azure IoT technology to trigger actions by the Celiveo ABA (Admin Browser Agent). At start time the Celiveo ABA running on the admin PC opens an outgoing connection to the Azure IoT service on…

Modifying the ID Code/PIN Authentication for Printers

Configuring the User Authentication » Modifying the ID Code/PIN Authentication for Printers

An ID Code is like a PIN code, it allows users to authenticate on printers by entering a 4 to 8 characters unique number (i.e. 45934) or suite of characters (i.e. E93US). Authentication using ID Code is activated by default in Celiveo 365 and it co-exists with…