Search - Celiveo 365

Configure macOS with Microsoft Enterprise SSO

Configuration » Creating Virtual Printers Print Queues » macOS Celiveo Virtual Printer 365 » Configure macOS with Microsoft Enterprise SSO

Microsoft’s Enterprise Single Sign-On (SSO) Solution Microsoft has introduced its Enterprise SSO solution for Apple devices, supporting iOS, iPadOS, and macOS through Azure Entra ID accounts. This feature seamlessly integrates with the applications previously…

Configure Printer Specific Settings

Configuration » Adding printers to your Celiveo 365 portal » Configure Printer Specific Settings

The Printer Settings dialog is accessible from the Printer menu. The information you specify for each printer differs from one printer to another. Common Settings Advanced Settings Common Settings Stealth Mode: This feature allows you to securely print…

Configure Default Cost Definitions

Celiveo 365 Tracking » Configure Default Cost Definitions

The default cost definitions are applied if the administrator does not customize any cost definitions settings in a profile. Add new default cost definition In the [Cost Definition Settings] window, click on the + sign. Enter the paper type, dimensions and…

Configure Cost Definition Profiles

Celiveo 365 Tracking » Configure Cost Definition Profiles

A cost definition profile comprises of a collection of cost definitions for the various paper types. A cost definition refers to the cost of printing a single sheet for the selected paper type. When a user prints a document, these cost definitions are applied…

Cloud Print with Celiveo 365

You can print to Celiveo 365 using Microsoft Universal Print queues, a web browser on PC, Mac, Linux, smartphone or tablet, and the Celiveo 365 Print app iOS and Android.

Configure Email and OneDrive Settings in Web Admin

Celiveo 365 Scan » Configure Email and OneDrive Settings in Web Admin

Go to the Web Amin and login with your Entra ID print administrator administrator account. Under Printers select a supported printer in the printer list. Currently only Ricoh SOP 2.0, 2.5 and 3.0 devices support this feature. Press Access and Rules create or…

Printers with on-screen Celiveo 365 integration

Printers and readers supported by Celiveo 365 » Printers with on-screen Celiveo 365 integration

Those printers with on-screen integration are able to load an embedded agent, adding the Celiveo 365 intelligence, or communicate with the Cloud with the Universal Printer endpoint (UPE) in the workflow to pull print jobs from the Cloud with full cyber-security and…

Card readers for Universal Print with Celiveo 365

Printers and readers supported by Celiveo 365 » Card readers for Universal Print with Celiveo 365

These USB card readers are supported natively by Celiveo 365; no manual setup is required on the printer: Manufacturer Model Protocol VID/PID Agent for Fujifilm Agent for HP Agent for Lexmark Agent for Ricoh Agent for Xerox…

ID, release print jobs on printers with the Celiveo embedded agent

» ID, release print jobs on printers with the Celiveo embedded agent

The following steps apply to printers where the Celiveo embedded agent has been installed by the Web Admin For printers that do not accept the Celiveo Print agent, read that chapter. Authentication on the printer Authentication on the printer can be performed…

Microsoft Universal Print Queues are not visible on some PCs

Troubleshooting » Microsoft Universal Print » Microsoft Universal Print Queues are not visible on some PCs

If a the Microsoft Universal Print queue created in the Celiveo 365 web portal does not appear on the list of available printers for a user: Verify the Universal Print has the “synchronized” green flag status in the Celiveo 365 printer list Verify you…

Authentication Profiles

Configuring the User Authentication » Authentication Profiles

Contents About Authentication Profiles What are Authentication Profiles? Settings Specified in an Authentication Profile Authentication Profiles in Access Control Rules Optimizing Authentication for Large Organizations How to… Create a…

Modifying the ID Code/PIN Authentication for Printers

Configuring the User Authentication » Modifying the ID Code/PIN Authentication for Printers

An ID Code is like a PIN code, it allows users to authenticate on printers by entering a 4 to 8 characters unique number (i.e. 45934) or suite of characters (i.e. E93US). Authentication using ID Code is activated by default in Celiveo 365 and it co-exists with…

macOS Celiveo Virtual Printer 365

Configuration » Creating Virtual Printers Print Queues » macOS Celiveo Virtual Printer 365

Using macOS Celiveo Virtual Printer 365 to print macOS CVP 365 uses the default macOS PS driver or a printer manufacturer driver, in this latter case the driver needs to be downloaded and installed before deploying macOS CVP 365 on a device. This package provides the…

Celiveo 365 Tracking

Celiveo 365: Gain Deep Insights with Powerful Print Tracking and Reporting Celiveo 365 goes beyond basic printing by providing a robust Tracking and Reporting tool that unlocks valuable insights into your organization’s printing habits. Understanding how…

HP LaserJet FutureSmart 4 and 5

Printers and readers supported by Celiveo 365 » Printers with on-screen Celiveo 365 integration » HP LaserJet FutureSmart 4 and 5

This section provides the information regarding the prerequisites, specific settings to be made on the HP FutureSmart printers to use them with Celiveo 365. System Requirements HP FutureSmart 4 and 5 printers support the Celiveo 365 embedded printer agent, you can…

Configuring the User Authentication

This section details how to configure the Celiveo 365 authentication feature. Access Control Rules Authentication Profiles

Celiveo 365 Scan

What is Celiveo 365 Scan? Celiveo 365 Scan is an embedded agent that is able to scan and securely send documents to Email and OneDrive using user’s Entra ID credentials. Step-by-step configuration of OAuth2/OneDrive App in Azure Configure Email and OneDrive…

Configuration

This sections details all configuration procedures for the Celiveo 365 solution. First steps Printers supported by Celiveo 365 Managing printers Configure Printer Specific Information Tag Printers and Users Place or Locate Printers on a Floor Plan Synchronize…

Lexmark eSF

Printers and readers supported by Celiveo 365 » Printers with on-screen Celiveo 365 integration » Lexmark eSF

This section provides the information regarding the prerequisites, specific settings to be made on the Lexmark printers (compatible with eSD SDK) to use them with Celiveo 365. System Requirements Lexmark printers that support solutions based on the eSF SDK support…

Install macOS CVP365

Configuration » Creating Virtual Printers Print Queues » macOS Celiveo Virtual Printer 365 » Install macOS CVP365

macOS CVP365 Installation Deployment Types Deployment types available for the macOS CVP365: Manual Installation Automated Installation Manual Installation For manual installation the macOS CVP365 pkg installer uses the configuration plist and certificate pfx…

Ricoh SOP 2.x/3.x (coming soon)

Printers and readers supported by Celiveo 365 » Printers with on-screen Celiveo 365 integration » Ricoh SOP 2.x/3.x (coming soon)

Ricoh SOP 2.x/3.x printers support the Celiveo 365 embedded printer agent. This section provides the information regarding the prerequisites, specific settings to be made on the Ricoh SOP 2.x/3.x printers to use them with Celiveo 365. 1. Prerequisites Before you…

Microsoft Universal Print Queues: create and deploy

Configuration » Creating Virtual Printers Print Queues » Microsoft Universal Print Queues: create and deploy

Create Microsoft Universal Print Queues When you set up a Celiveo 365 MUP Virtual Printer, the Web Admin generates a Virtual Printer in Microsoft Universal Print that is visible as a native Cloud printer on the Win10/11 PC connected to your corporate domain. When…

My Celiveo

Change Log » My Celiveo

ID Changes / Improved ID Added Features ID Defect Fix ID Removed My Celiveo 2025-04-25 [1.1.24.2] – C365-25A ID Changes / Improved NA No change My Celiveo 2024-11-08 …

Fujifilm

Printers and readers supported by Celiveo 365 » Printers with on-screen Celiveo 365 integration » Fujifilm

This section provides the information regarding Celiveo 365 interface with FujiFilm printers prerequisites and specific settings. System Requirements • Celiveo 365 is compatible with Fujifilm Apeos 7.2 and newer MFPs with on-screen interface that integrates with…

ID, release print jobs on printers without Celiveo embedded printer agent

» ID, release print jobs on printers without Celiveo embedded printer agent

The following steps apply to printers without an embedded agent, controlled by the UPE Automatic NFC user authentication and print jobs list popup on mobile (iOS and Android) With Celiveo 365 , end-users don’t need to use PIN codes or a badge to authenticate…

Printers without on-screen Celiveo 365 integration

Printers and readers supported by Celiveo 365 » Printers without on-screen Celiveo 365 integration

Releasing print jobs on legacy printers Celiveo 365 allows to release print jobs on network printers that don’t support the Celiveo 365 embedded agent/on-screen integration, when they fully support the IPP 2.0 protocol and with a Celiveo UPE IoT service…

Terms of Service for Celiveo SaaS Services

Terms of Service for Celiveo SaaS Services, rev 23-10 Last Updated: October 12, 2023 We, at Celiveo are on a mission to make Documents management easier, safer and possible wherever your work. We hope you love our products and services — from print jobs encryption…

Testing the configuration

Configuration » Testing the configuration

Verify print job generation, user authentication and document release Generate a test print job using either: a Microsoft Universal Print Queue the Celiveo 365 Print-Web portal at https://print.celiveo365.com You have received an email with your assigned ID…

NFC tags, QRCode, photo of printer (optional)

Configuration » Adding printers to your Celiveo 365 portal » NFC tags, QRCode, photo of printer (optional)

Celiveo 365 provides a user-friendly and flexible print and print jobs management on mobiles, without having to install any application. End-users authenticate with the Entra ID SSO, highly secure. With their mobile: Administrators can take a photo of the printer…

iOS and Android Celiveo Mobile apps

Celiveo 365 Mobile (Print Portal and Mobile Apps) » iOS and Android Celiveo Mobile apps

The Celiveo Print Mobile app is available for iOS and Android. It allows to: Print from apps that allow to share documents with other aps Review and manage the list of pending print jobs Release pending print jobs from the smartphone to any printer accessible from…

Error when creating Microsoft Universal Print Queues

Troubleshooting » Microsoft Universal Print » Error when creating Microsoft Universal Print Queues

Celiveo 365 makes it very easy to create Pull Print queues in Microsoft Universal Print, accessible from Windows 10/11 computers without having to deploy any PC. If the creation of a Microsoft Universal Print queue ends with an “unknown error” message, it…

The Universal Printer Endpoint (UPE) to support any IPP 2.x printer

Printers and readers supported by Celiveo 365 » Printers without on-screen Celiveo 365 integration » The Universal Printer Endpoint (UPE) to support any IPP 2.x printer

Network printers that don’t support the Celiveo 365 embedded agent can still be used for print jobs release, if they fully support the IPP 2.0 protocol. That high-security service is provided through the installation of a Windows service on the network, that uses…

Access Control Rules

Configuring the User Authentication » Access Control Rules

Contents About Access & Control Rules What are Access Control Rules? Unlock a Function for Unrestricted Access Authorize a Function for a Specific Group of Users Combining Access Control Rules and Assigning them to Printers How…

Print from mobile (iOS, Android)

Cloud Print with Celiveo 365 » Print from mobile (iOS, Android)

Corporate Cloud Pull Printing is now possible on Android and iOS, secure and easy Load the Celiveo Mobile Print app on your iOS or Android mobile, to add secure Cloud Pull capability Celiveo Mobile app for iOS Celiveo Mobile app for Android Entra ID…

Celiveo 365 Mobile (Print Portal and Mobile Apps)

What is Celiveo Mobile? Celiveo Mobile is a category of services, with Celiveo Print Portal, My Celiveo and Celiveo iOS/Android Mobile app that allow users to submit and release print jobs via a web page or a smartphone/tablet. Print Portal Print Portal allows to…

My Celiveo

Celiveo 365 Mobile (Print Portal and Mobile Apps) » My Celiveo

My Celiveo is a web application for smartphone, tablets, PC, that allows to print documents, manage and release print jobs using a web browser. It is available at https://my.celiveo365.com It requires one or more UPE (Celiveo Universal Printer Endpoints) to be…

Subscription

Troubleshooting » Subscription

Error during the Microsoft rights assignment The subscription to Celiveo 365 subscription be performed on https://subscribe.celiveo365.com by an administration with the Entra-ID “privileged role administrator” role. That role is necessary to authorize…

Universal Print is not accessible anymore from Windows

Troubleshooting » Microsoft Universal Print » Universal Print is not accessible anymore from Windows

If you suddenly can’t print through Universal Print when it was working previously you can perform the following verification on the Microsoft print service: End-users: Verify if you can list Cloud printers when adding printers to your Windows 11…

Printer Agent – Fujifilm

Change Log » Printer Agent – Fujifilm

ID Changes / Improved ID Added Features ID Defect Fix ID Removed Fujifilm Printer Agent 2025-04-25 [1.1.24.2] – C365 – 25A ID Changes / Improved 32572 Optimized process of…

Installation of the Admin Browser Agent

Troubleshooting » Installation of the Admin Browser Agent

The Celiveo Admin Browser Agent is needed on the administrator Windows PC, it is invoked by the browser to perform local tasks with printers, such as discovery and installation of the Celiveo embedded printer agent. The browser verifies the ABA is installed and if not,…

Print from Win 10/11 (Microsoft Universal Print)

Cloud Print with Celiveo 365 » Print from Win 10/11 (Microsoft Universal Print)

Celiveo 365 allows to print from Win 10/11 using the Microsoft Universal Print system. There is no agent or driver to install on the Windows workstation, it just needs to be connected to the Cloud print queue you create directly in the Celiveo 365 WebAdmin…

Printer Agent – HP

Change Log » Printer Agent – HP

ID Changes / Improved ID Added Features ID Defect Fix ID Removed 2025-04-25 – HP Embedded Agent [8.9.125.0411] C365-25A ID Added Features 32568 Ability to select output tray from…

Xerox Altalink and Versalink

Printers and readers supported by Celiveo 365 » Printers with on-screen Celiveo 365 integration » Xerox Altalink and Versalink

This section provides the information regarding Celiveo 365 interface with Xerox ConnectKey printers prerequisites, specific settings. System Requirements Xerox ConnectKey Altalink/Versalink devices support the Celiveo 365 with a printer agent and Universal Printer…

Print through any browser

Cloud Print with Celiveo 365 » Print through any browser

You can print a document to your Celiveo 365 Cloud print queue using any browser, by connecting to the Celiveo 365 print portal where you can post documents to print. That print process is fast, highly secure (access control by your corporate Entra ID authentication)…

System Requirements

Prerequisites for Celiveo 365 » System Requirements

This section details information about the components system requirements that necessary to operate Celiveo 365. Component Requirement Details Admin Browser Agent .NET Desktop Runtime 6.0.30 or higher subversion Desktop runtime is…

Prerequisites for Celiveo 365

Subscription and Permissions This section details information on what is required to subscribe Celiveo 365, what type of permissions are required to interface with customer’s tenant, subscription portal access rights and Celiveo 365 Web Admin access…

Subscription and Permissions

Prerequisites for Celiveo 365 » Subscription and Permissions

Subscription Requirements Microsoft Universal Print licenses for all subscribed users. Microsoft Entra ID Account is required to access the Celiveo 365 subscription portal. The used Microsoft Entra ID Account requires the following roles: (Information at:…

Installing the Celiveo 365 Admin Browser Agent (ABA)

Configuration » Installing the Celiveo 365 Admin Browser Agent (ABA)

The Admin Browser Agent is a secure module that is installed as an accessory to the browser used by the Celiveo 365 administrator or technician. That module finds, imports, deletes printers, and loads embedded agents in the printers. Those must be on networks…

Synchronize Printers

Configuration » Adding printers to your Celiveo 365 portal » Synchronize Printers

Once you have defined all needed settings for a physical printer, these settings must be uploaded to the printer. You upload the settings by synchronizing the printer with the Web Admin. Select the printers to synchronize. Click . The selected printers are…

Celiveo API

Change Log » Celiveo API

ID Changes / Improved ID Added Features ID Defect Fix ID Removed 2025-04-25 – Celiveo API C365-25A ID Changes / Improved NA No change 2024-12-19 – Celiveo API…

Universal Printer Endpoint (UPE)

Configuration » Creating Virtual Printers Print Queues » Universal Printer Endpoint (UPE)

Universal Printer Endpoint Universal Printer Endpoint (UPE) is an optional component installed on a Windows instance that has TCP-IP access to printers on the network to pull print jobs from Celiveo 365 Cloud services, and to provide a secure Cloud support to some…

Windows Virtual Printer 365 (Beta)

Configuration » Creating Virtual Printers Print Queues » Windows Virtual Printer 365 (Beta)

Using Windows Celiveo Virtual Printer 365 to print (Beta) Windows Celiveo Virtual Printer 365 provides an integrated cloud printing experience with manufacturer driver integration and automatic print-queue deployment. This package provides the following…

Web Admin

Change Log » Web Admin

ID Changes / Improved ID Added Features ID Defect Fix ID Removed 2025-04-25 – Web Admin [8.9.206.2] C365-25A ID Added Features 32260 Added Digital Signature as “Azure…

Windows Celiveo Virtual Printer 365

Change Log » Windows Celiveo Virtual Printer 365

ID Changes / Improved ID Added Features ID Defect Fix ID Removed 2025-04-25 – Windows Celiveo Virtual Printer [8.9.57.2] C365-25A ID Changes / Improved 32616/32618/32235/32613/32571…

Printer Sync Status stays forever as “Sync request Sent”

Troubleshooting » Printer Sync Status stays forever as “Sync request Sent”

When a sync is requested for a printer, the Celiveo 365 web portal uses the Azure IoT technology to trigger actions by the Celiveo ABA (Admin Browser Agent). At start time the Celiveo ABA running on the admin PC opens an outgoing connection to the Azure IoT service on…

Manage Printers

Configuration » Adding printers to your Celiveo 365 portal » Manage Printers

On this page, you can add or delete a printer. Or, simply get an overview of all the printers managed by Celiveo 365 Web Admin. Click on one of the sections for details: About the printers list Add printers Add a Microsoft Universal Print queue Edit printer…

Install WinCVP 365

Configuration » Creating Virtual Printers Print Queues » Windows Virtual Printer 365 (Beta) » Install WinCVP 365

Manual Installation For manual installation the WinCVP 365 installer uses a configuration and certificate pfx files to install the WinCVP 365. Note: the configuration and certificate pfx files need to be on the same folder as the WinCVP 365 installer. Locate the…

PIN Portal

Change Log » PIN Portal

ID Changes / Improved ID Added Features ID Defect Fix ID Removed PIN PORTAL 2025-04-25 [8.9.197.2] C365-25A ID Changes / Improved NA No change PIN PORTAL 2024-07-16 [8.9.175.2]…

How to deploy Universal Print queues to client PCs using Microsoft Endpoint Manager admin center

Configuration » Creating Virtual Printers Print Queues » Microsoft Universal Print Queues: create and deploy » How to deploy Universal Print queues to client PCs using Microsoft Endpoint Manager admin center

Collect MUP Configuration Settings Go to your Celiveo 365 tenant URL (eg: http://companyname.celiveo365.com/) and confirm your MUP Printer Description Name. In your Azure portal: https://portal.azure.com/. Go to Universal Print > Manage Printers. Select the…

Admins managed in Entra ID, RBA

Configuration » Adding and removing admins » Admins managed in Entra ID, RBA

Contents About System Administrators The Super Admin What is a Community Regular Admins Print Rules and Access Control Rules Visibility of Users and Printers on Web Admin Effective Community How to… Add (sub)Administrators Link…

Printer Agent – Xerox

Change Log » Printer Agent – Xerox

ID Changes / Improved ID Added Features ID Defect Fix ID Removed Xerox Printer Agent 2025-04-25 [1.1.24.2] – C365 – 25A ID Added Features 32199 Added support for document…

MacOS Celiveo Virtual Printer 365

Change Log » MacOS Celiveo Virtual Printer 365

ID Changes / Improved ID Added Features ID Defect Fix ID Removed 2025-04-25 – macOS CVP 365 [1.12.23] C365-25A ID Changed/Improved 32641/32094/32559 Optimized macCVP Print Queue…

Ports and Communications

Prerequisites for Celiveo 365 » Ports and Communications

This section details information about all Celiveo 365 components and protocols/ports used to access services and endpoints for day-to-day and one-time operations. Celiveo 365 Infrastructure Diagram !Outgoing dashed communication ID 9 10 11 12 15 are only…