Search - Celiveo 365

macOS Celiveo Virtual Printer 365

Configuration » Creating Virtual Printers Print Queues » macOS Celiveo Virtual Printer 365

Using macOS Celiveo Virtual Printer 365 to print macOS CVP 365 uses the default macOS PS driver or a printer manufacturer driver, in this latter case the driver needs to be downloaded and installed before deploying macOS CVP 365 on a device. This package provides the…

Windows Celiveo Virtual Printer 365

Change Log » Windows Celiveo Virtual Printer 365

ID Changes and Improvements ID Added Features ID Defect Fix ID Removed 2025-11-10 – Windows Celiveo Virtual Printer [8.9.69.2] C365-25F ID Changes and Improvements 34169 …

macOS Celiveo Virtual Printer 365

Change Log » macOS Celiveo Virtual Printer 365

ID Changes and Improvements ID Added Features ID Defect Fix ID Removed 2025-11-10 – macOS CVP 365 [1.12.32] C365-25F ID Changes and Improvements 34201 Updated macCVP logs to…

Windows Virtual Printer 365 (Beta)

Configuration » Creating Virtual Printers Print Queues » Windows Virtual Printer 365 (Beta)

Using Windows Celiveo Virtual Printer 365 to print (Beta) Windows Celiveo Virtual Printer 365 provides an integrated cloud printing experience with manufacturer driver integration and automatic print-queue deployment. *Note: Currently winCVP is only able to…

Celiveo 365 Subscription

Subscription and Licensing » Celiveo 365 Subscription

Celiveo 365 is a SaaS and therefore needs a subscription. Please read about the Subscription and Permissions before subscribing. Subscription process Go to https://subscribe.celiveo365.com. Click the Buy now button to subscribe or the Try for free 1 month button.…

Celiveo 365 Architecture

Celiveo 365 Business – Complete Architecture Overview Celiveo 365 Business – Simplified Architecture Overview

Celiveo 365 Tracking

Celiveo 365: Gain Deep Insights with Powerful Print Tracking and Reporting Celiveo 365 goes beyond basic printing by providing a robust Tracking and Reporting tool that unlocks valuable insights into your organization’s printing habits. Understanding how…

Celiveo 365 Scan

What is Celiveo 365 Scan? Celiveo 365 Scan is an embedded agent that is able to scan and securely send documents to Email and OneDrive using user’s Entra ID credentials. Step-by-step configuration of OAuth2/OneDrive App in Azure Configure Email and OneDrive…

Celiveo Printer Assessment

Printers and readers supported by Celiveo 365 » Celiveo Printer Assessment

1. Introduction The Celiveo Printer Assessment is a standalone Windows utility designed for analysis and network printer discovery. Its primary function is to identify printers on a network and determine their compatibility with the Celiveo 365 cloud printing…

Celiveo 365 Print Portal

Celiveo 365 Mobile (Print Portal and Mobile Apps) » Celiveo 365 Print Portal

The Print portal is a web application/portal that allows you to use any browser to send Microsoft Office, Open Office/Libre Office, PDF and JPG/PNG documents for pull printing.

Prerequisites for Celiveo 365

Subscription and Permissions This section details information on what is required to subscribe Celiveo 365, what type of permissions are required to interface with customer’s tenant, subscription portal access rights and Celiveo 365 Web Admin access…

Celiveo Printer Assessment Tool

Change Log » Celiveo Printer Assessment Tool

ID Changes and Improvements ID Added Features ID Defect Fix ID Removed Celiveo Printer Assessment Tool 2025-09-02 [1.0.219.1.2] C365-25E ID Added Features 33013 Introduction of…

Cloud Print with Celiveo 365

You can print to Celiveo 365 using Microsoft Universal Print queues, a web browser on PC, Mac, Linux, smartphone or tablet, and the Celiveo 365 Print app iOS and Android.

Celiveo 365 – Simplified Architecture Overview

Celiveo 365 Architecture » Celiveo 365 – Simplified Architecture Overview

Celiveo 365 – Complete Architecture Overview

Celiveo 365 Architecture » Celiveo 365 – Complete Architecture Overview

Login to the Celiveo 365 Print Portal

Celiveo 365 Mobile (Print Portal and Mobile Apps) » Celiveo 365 Print Portal » Login to the Celiveo 365 Print Portal

To access the Print portal, click the following URL: http://print.celiveo365.com/ and enter your Microsoft 365 / Entra ID credentials.

Celiveo 365 Print Portal Job Submission View

Celiveo 365 Mobile (Print Portal and Mobile Apps) » Celiveo 365 Print Portal » Celiveo 365 Print Portal Job Submission View

This is the main view and shows the upload button, the type of supported documents (Microsoft Office, Open Office/Libre Office, PDF and JPG/PNG) and their submission maximum size limit (25MB) and a shortcut to My Celiveo. Click the button to select and upload…

Printers and readers supported by Celiveo 365

Celiveo 365 supports printers in two modes: Printers able to load an application and provide on-screen operations, adding the Celiveo 365 intelligence Celiveo provides access control to the printer or MFP, controlling and tracking print, copy, scan, fax through a…

Printers with on-screen Celiveo 365 integration

Printers and readers supported by Celiveo 365 » Printers with on-screen Celiveo 365 integration

Those printers with on-screen integration are able to load an embedded agent, adding the Celiveo 365 intelligence, or communicate with the Cloud with the Universal Printer endpoint (UPE) in the workflow to pull print jobs from the Cloud with full cyber-security and…

Adding printers to your Celiveo 365 portal

Configuration » Adding printers to your Celiveo 365 portal

To add a physical printer to Celiveo 365, read printers overview to learn how to add printers.* !If any of your printer does not support the Celiveo embedded agent or wish to release print jobs using smartphones, you need to deploy one or more Universal Printer…

Welcome to the Celiveo 365 Technical Documentation

Introduction This manual will help you get the best out of the Celiveo 365 SaaS. *This documentation is for Celiveo 365, the pure Cloud Document Management SaaS on PaaS. The documentation for Celiveo 8 (on-premise and private Cloud print management) is available…

Printers without on-screen Celiveo 365 integration

Printers and readers supported by Celiveo 365 » Printers without on-screen Celiveo 365 integration

Releasing print jobs on legacy printers Celiveo 365 allows to release print jobs on network printers that don’t support the Celiveo 365 embedded agent/on-screen integration, when they fully support the IPP 2.0 protocol and with a Celiveo UPE IoT service…

Celiveo 365 Mobile (Print Portal and Mobile Apps)

What is Celiveo Mobile? Celiveo Mobile is a category of services, with Celiveo Print Portal, My Celiveo and Celiveo iOS/Android Mobile app that allow users to submit and release print jobs via a web page or a smartphone/tablet. Print Portal Print Portal allows to…

Card readers for Universal Print with Celiveo 365

Printers and readers supported by Celiveo 365 » Card readers for Universal Print with Celiveo 365

These USB card readers are supported natively by Celiveo 365; no manual setup is required on the printer: Manufacturer Model Protocol VID/PID Agent for Fujifilm Agent for HP Agent for Lexmark Agent for Ricoh Agent for Xerox…

Installing the Celiveo 365 Admin Browser Agent (ABA)

Configuration » Installing the Celiveo 365 Admin Browser Agent (ABA)

The Admin Browser Agent is a secure module that is installed as an accessory to the browser used by the Celiveo 365 administrator or technician. That module finds, imports, deletes printers, and loads embedded agents in the printers. Those must be on networks…

Printer Agents

Troubleshooting » Printer Agents

This section is your primary resource for identifying known issues, platform-specific behaviors, and operational limitations. Before contacting support, we recommend reviewing the articles below. Finding your issue here can provide an immediate workaround or solution,…

My Celiveo

Celiveo 365 Mobile (Print Portal and Mobile Apps) » My Celiveo

My Celiveo is a web application for smartphone, tablets, PC, that allows to print documents, manage and release print jobs using a web browser. It is available at https://my.celiveo365.com It requires one or more UPE (Celiveo Universal Printer Endpoints) to be…

Celiveo API

Change Log » Celiveo API

ID Changes and Improvements ID Added Features ID Defect Fix ID Removed 2025-09-02 – Celiveo API C365-25E ID Added Features 33088 Added API support for release of locally stored…

My Celiveo

Change Log » My Celiveo

ID Changes and Improvements ID Added Features ID Defect Fix ID Removed My Celiveo 2025-11-10 [1.1.43.2] – C365-25F ID Changes and Improvements 34218 Secured the UPE updater…

Create WinCVP 365

Configuration » Creating Virtual Printers Print Queues » Windows Virtual Printer 365 (Beta) » Create WinCVP 365

Create a Windows Virtual Printer 365 Queue in the Web Admin portal You set up a WinCVP 365 in the Celiveo 365 Web Admin, to generate a secure installation package that will create a local printer connected the the Cloud using certificate-based Zero-Trust-Access…

Install WinCVP 365

Configuration » Creating Virtual Printers Print Queues » Windows Virtual Printer 365 (Beta) » Install WinCVP 365

Manual Installation For manual installation the WinCVP 365 installer uses a configuration and certificate pfx files to install the WinCVP 365. Note: the configuration and certificate pfx files need to be on the same folder as the WinCVP 365 installer. Locate the…

ID, release print jobs on printers without Celiveo embedded printer agent

» ID, release print jobs on printers without Celiveo embedded printer agent

The following steps apply to printers without an embedded agent, controlled by the UPE Automatic NFC user authentication and print jobs list popup on mobile (iOS and Android) With Celiveo 365 , end-users don’t need to use PIN codes or a badge to authenticate…

Printer Agent – Fujifilm

Change Log » Printer Agent – Fujifilm

ID Changes and Improvements ID Added Features ID Defect Fix ID Removed Fujifilm Printer Agent 2025-09-02 [1.1.40.2] – C365 – 25E ID Changes and Improvements 33526 Hole…

Printer Agent – Xerox

Change Log » Printer Agent – Xerox

ID Changes and Improvements ID Added Features ID Defect Fix ID Removed Xerox Printer Agent 2025-09-02 [1.1.40.2] – C365-25E ID Changes and Improvements 33526 Hole Punching is…

Universal Printer Endpoint (UPE)

Configuration » Creating Virtual Printers Print Queues » Universal Printer Endpoint (UPE)

Celiveo Universal Printer Endpoint The Celiveo Universal Printer Endpoint component solves the challenge of releasing documents on printers that do not support a direct Celiveo Agent installation. It functions as a document dispatcher, intelligently balancing and…

Configure Printer Specific Settings

Configuration » Adding printers to your Celiveo 365 portal » Configure Printer Specific Settings

The Printer Settings dialog is accessible from the Printer menu. The information you specify for each printer differs from one printer to another. Common Settings Advanced Settings Common Settings Stealth Mode: This feature allows you to securely print…

Printer Agent – HP

Change Log » Printer Agent – HP

ID Changes and Improvements ID Added Features ID Defect Fix ID Removed 2025-11-10 – HP Embedded Agent [8.9.125.1013] C365-25F ID Added Features 33773 Added support for high…

Printer Agent – Ricoh SOP

Change Log » Printer Agent – Ricoh SOP

ID Changes / Improvements ID Added Features ID Defect Fix ID Removed Ricoh Printer Agent 2025-09-02 [8.9.94.mr] – C365-25E ID Changes / Improvements NA No Changes Ricoh…

Log in to My Celiveo

Celiveo 365 Mobile (Print Portal and Mobile Apps) » My Celiveo » Log in to My Celiveo

To access the My Celiveo service, click the following URL: http://my.celiveo365.com/ and enter your Microsoft 365 credentials.

The Universal Printer Endpoint (UPE) to support any IPP 2.x printer

Printers and readers supported by Celiveo 365 » Printers without on-screen Celiveo 365 integration » The Universal Printer Endpoint (UPE) to support any IPP 2.x printer

Network printers that don’t support the Celiveo 365 embedded agent can still be used for print jobs release, if they fully support the IPP 2.0 protocol. That high-security service is provided through the installation of a Windows service on the network, that uses…

Creating Virtual Printers Print Queues

Configuration » Creating Virtual Printers Print Queues

This chapter focuses on the critical task of enabling seamless document submission from user workstations and their subsequent release on printers. Virtual Printer Deployment, these are the software-based printers that appear in the print dialog on a user’s…

iOS and Android Celiveo Mobile apps

Celiveo 365 Mobile (Print Portal and Mobile Apps) » iOS and Android Celiveo Mobile apps

The Celiveo Print Mobile app is available for iOS and Android. It allows to: Print from apps that allow to share documents with other aps Review and manage the list of pending print jobs Release pending print jobs from the smartphone to any printer accessible from…

NFC tags, QRCode, photo of printer (optional)

Configuration » Adding printers to your Celiveo 365 portal » NFC tags, QRCode, photo of printer (optional)

Celiveo 365 provides a user-friendly and flexible print and print jobs management on mobiles, without having to install any application. End-users authenticate with the Entra ID SSO, highly secure. With their mobile: Administrators can take a photo of the printer…

Terms of Service for Celiveo SaaS Services

Terms of Service for Celiveo SaaS Services, rev 25-06 Last Updated: June 2, 2025 We, at Celiveo are on a mission to make Documents management easier, safer and possible wherever your work. We hope you love our products and services — from print jobs encryption over…

Printer Sync Status stays forever as “Sync request Sent”

Troubleshooting » Printer Sync Status stays forever as “Sync request Sent”

When a sync is requested for a printer, the Celiveo 365 web portal uses the Azure IoT technology to trigger actions by the Celiveo ABA (Admin Browser Agent). At start time the Celiveo ABA running on the admin PC opens an outgoing connection to the Azure IoT service on…

ID, release print jobs on printers with the Celiveo embedded agent

» ID, release print jobs on printers with the Celiveo embedded agent

The following steps apply to printers where the Celiveo embedded agent has been installed by the Web Admin For printers that do not accept the Celiveo Print agent, read that chapter. Authentication on the printer Authentication on the printer can be performed…

Microsoft Universal Print Queues: create and deploy

Configuration » Creating Virtual Printers Print Queues » Microsoft Universal Print Queues: create and deploy

Create Microsoft Universal Print Queues When you set up a Celiveo 365 MUP Virtual Printer, the Web Admin generates a Virtual Printer in Microsoft Universal Print that is visible as a native Cloud printer on the Win10/11 PC connected to your corporate domain. When…

Create macOS CVP365

Configuration » Creating Virtual Printers Print Queues » macOS Celiveo Virtual Printer 365 » Create macOS CVP365

Create a macOS Virtual Printer 365 Queue in the Web Admin portal You set up a CVP365 Virtual Printer in the Celiveo 365 Web Admin, to generate a secure installation package that will create a local printer connected the the Cloud using certificate-based…

Print from Win 10/11 (Microsoft Universal Print)

Cloud Print with Celiveo 365 » Print from Win 10/11 (Microsoft Universal Print)

Celiveo 365 allows to print from Win 10/11 using the Microsoft Universal Print system. There is no agent or driver to install on the Windows workstation, it just needs to be connected to the Cloud print queue you create directly in the Celiveo 365 WebAdmin…

System Requirements

Prerequisites for Celiveo 365 » System Requirements

This section details information about the components system requirements that necessary to operate Celiveo 365. Component Requirement Details Microsoft Entra ID Azure Entra ID Enterprise directory Required to authenticate end-users,…

Ports and Communications

Prerequisites for Celiveo 365 » Ports and Communications

This section details information about all Celiveo 365 components and protocols/ports used to access services and endpoints for day-to-day and one-time operations. Celiveo 365 Infrastructure Diagram !Outgoing dashed communication ID 9 10 11 12 15 are only…

Ricoh SOP 2.5/3.x

Printers and readers supported by Celiveo 365 » Printers with on-screen Celiveo 365 integration » Ricoh SOP 2.5/3.x

Ricoh SOP 2.5/3.x printers support the Celiveo 365 embedded printer agent. This section provides the information regarding the prerequisites, specific settings to be made on the Ricoh SOP 2.5/3.x printers to use them with Celiveo 365. *Legacy Ricoh SOP 2.0 generation…

Lexmark eSF

Printers and readers supported by Celiveo 365 » Printers with on-screen Celiveo 365 integration » Lexmark eSF

This section provides the information regarding the prerequisites, specific settings to be made on the Lexmark printers (compatible with eSD SDK) to use them with Celiveo 365. System Requirements Lexmark printers that support solutions based on the eSF SDK support…

Fujifilm

Printers and readers supported by Celiveo 365 » Printers with on-screen Celiveo 365 integration » Fujifilm

This section provides the information regarding Celiveo 365 interface with FujiFilm printers prerequisites and specific settings. System Requirements • Celiveo 365 is compatible with Fujifilm Apeos 7.2 and newer MFPs with on-screen interface that integrates with…

Adding and removing admins

Configuration » Adding and removing admins

At subscription time, only the privileged role administrator who made the subscription to Celiveo 365 is authorized to log in to the Web Admin. To allow more administrators to access the Celiveo 365 Web Admin portal, add them by following the steps detailed…

Xerox Altalink and Versalink

Printers and readers supported by Celiveo 365 » Printers with on-screen Celiveo 365 integration » Xerox Altalink and Versalink

This section provides the information regarding Celiveo 365 interface with Xerox ConnectKey printers prerequisites, specific settings. System Requirements Xerox ConnectKey Altalink/Versalink devices support the Celiveo 365 with a printer agent and Universal Printer…

Access Control Rules

Customize the User Authentication » Access Control Rules

Contents About Access & Control Rules What are Access Control Rules? Unlock a Function for Unrestricted Access Authorize a Function for a Specific Group of Users Combining Access Control Rules and Assigning them to Printers Access Rules On Microsoft…

Manage Printers

Configuration » Adding printers to your Celiveo 365 portal » Manage Printers

On this page, you can add or delete a printer. Or, simply get an overview of all the printers managed by Celiveo 365 Web Admin. Click on one of the sections for details: About the printers list Add printers Add a Microsoft Universal Print queue Edit printer…

Testing the configuration

Configuration » Testing the configuration

Verify print job generation, user authentication and document release Generate a test print job using either: a Microsoft Universal Print Queue the Celiveo 365 Print-Web portal at https://print.celiveo365.com You have received an email with your assigned ID…

HP LaserJet FutureSmart 4 and 5

Printers and readers supported by Celiveo 365 » Printers with on-screen Celiveo 365 integration » HP LaserJet FutureSmart 4 and 5

This section provides the information regarding the prerequisites, specific settings to be made on the HP FutureSmart printers to use them with Celiveo 365. System Requirements HP FutureSmart 4 and 5 printers support the Celiveo 365 embedded printer agent, you can…

Configuration

This sections details all configuration procedures for the Celiveo 365 solution. First steps Printers supported by Celiveo 365 Managing printers Configure Printer Specific Information Tag Printers and Users Place or Locate Printers on a Floor Plan Synchronize…

Print through any browser

Cloud Print with Celiveo 365 » Print through any browser

You can print a document to your Celiveo 365 Cloud print queue using any browser, by connecting to the Celiveo 365 print portal where you can post documents to print. That print process is fast, highly secure (access control by your corporate Entra ID authentication)…

Universal Print is not accessible anymore from Windows

Troubleshooting » Microsoft Universal Print » Universal Print is not accessible anymore from Windows

If you suddenly can’t print through Universal Print when it was working previously you can perform the following verification on the Microsoft print service: End-users: Verify if you can list Cloud printers when adding printers to your Windows 11…

Subscription

Troubleshooting » Subscription

Error during the Microsoft rights assignment The subscription to Celiveo 365 subscription be performed on https://subscribe.celiveo365.com by an administration with the Entra-ID “privileged role administrator” role. That role is necessary to authorize…

Admins managed in Entra ID, RBA

Configuration » Adding and removing admins » Admins managed in Entra ID, RBA

Contents About System Administrators The Super Admin What is a Community Regular Admins Print Rules and Access Control Rules Visibility of Users and Printers on Web Admin Effective Community How to… Add (sub)Administrators Link Printers…

Print from mobile (iOS, Android)

Cloud Print with Celiveo 365 » Print from mobile (iOS, Android)

Corporate Cloud Pull Printing is now possible on Android and iOS, secure and easy Load the Celiveo Mobile Print app on your iOS or Android mobile, to add secure Cloud Pull capability Celiveo Mobile app for iOS Celiveo Mobile app for Android Entra ID…

Install macOS CVP365

Configuration » Creating Virtual Printers Print Queues » macOS Celiveo Virtual Printer 365 » Install macOS CVP365

macOS CVP365 Installation Deployment Types Deployment types available for the macOS CVP365: Manual Installation Automated Installation Manual Installation For manual installation the macOS CVP365 pkg installer uses the configuration plist and certificate pfx…

Custom Access Control for HP FutureSmart Printers

Printers and readers supported by Celiveo 365 » Printers with on-screen Celiveo 365 integration » HP LaserJet FutureSmart 4 and 5 » Custom Access Control for HP FutureSmart Printers

What is Custom Access Control? Celiveo 365 administrators are able to force a customized OXPd Authorization Agent Configuration – also called Authorization Proxy – on HP FutureSmart printers. This allows to define which Printer functions are controlled by…

Troubleshooting

Celiveo 365 troubleshooting is possible through screen messages, log files and the Celiveo 365 Web Admin log dashboard. The logs location is indicated in each of the following chapters. Verifying the connection to Cloud endpoints Subscription Installation of the Admin…

Configure Email and OneDrive Settings in Web Admin

Celiveo 365 Scan » Configure Email and OneDrive Settings in Web Admin

Go to the Web Amin and login with your Entra ID print administrator administrator account. Under Printers select a supported printer in the printer list. Currently only Ricoh SOP 2.0, 2.5 and 3.0 devices support this feature. Press Access and Rules create or…

Tag Printers and Users

Configuration » Adding printers to your Celiveo 365 portal » Tag Printers and Users

Use Tags to Define Communities Contents What is community? Why use Tags/Communities? Examples Use Bookmarks to access communities quickly How to… Label a Tag Tag Printers Tag Users Tag User Groups What is a community? A community is a…

Authentication Profiles

Customize the User Authentication » Authentication Profiles

*Note: Default Access Control profiles are automatically generated by Celiveo 365 at subscription time, according to your Azure Entra ID settings. However, these profiles can be cloned, edited and new ones can be added. Contents About Authentication…

Place or Locate Printers on a Floor Plan

Configuration » Adding printers to your Celiveo 365 portal » Place or Locate Printers on a Floor Plan

The Floor Plan is tied to the combination of settings that are current at the time the Floor Plan is imported. As such, ensure that tags are defined before you begin this exercise. Contents Import a Floor Plan and Place a Printer on It Place Another Printer on…

My Print Jobs View

Celiveo 365 Mobile (Print Portal and Mobile Apps) » My Celiveo » My Print Jobs View

This is the main view and lists the documents you sent to be submitted Select the desired print job Enable this checkbox to select all print jobs Sort the job list alphabetically Delete the selected print job(s) Preview selected document(s). Note: Only…

Subscription and Permissions

Prerequisites for Celiveo 365 » Subscription and Permissions

Subscription Requirements Microsoft Universal Print licenses for all subscribed users including those administrating Celiveo 365 Microsoft Entra ID Account is required to access the Celiveo 365 subscription portal. The Microsoft Entra ID Account performing the…

Web Admin

Change Log » Web Admin

ID Changes and Improvements ID Added Features ID Defect Fix ID Removed 2025-11-10 – Web Admin [8.9.229.2] C365-25F ID Changes and Improvements 34047 Updated Celiveo 365 Cloud…

How to deploy Universal Print queues to client PCs using Microsoft Endpoint Manager admin center

Configuration » Creating Virtual Printers Print Queues » Microsoft Universal Print Queues: create and deploy » How to deploy Universal Print queues to client PCs using Microsoft Endpoint Manager admin center

Collect MUP Configuration Settings Go to your Celiveo 365 tenant URL (eg: http://companyname.celiveo365.com/) and confirm your MUP Printer Description Name. In your Azure portal: https://portal.azure.com/. Go to Universal Print > Manage Printers. Select the…

Microsoft Universal Print Queues are not visible on some PCs

Troubleshooting » Microsoft Universal Print » Microsoft Universal Print Queues are not visible on some PCs

If a the Microsoft Universal Print queue created in the Celiveo 365 web portal does not appear on the list of available printers for a user: Verify the Universal Print has the “synchronized” green flag status in the Celiveo 365 printer list Verify you…

Error when creating Microsoft Universal Print Queues

Troubleshooting » Microsoft Universal Print » Error when creating Microsoft Universal Print Queues

Celiveo 365 makes it very easy to create Pull Print queues in Microsoft Universal Print, accessible from Windows 10/11 computers without having to deploy any PC. If the creation of a Microsoft Universal Print queue ends with an “unknown error” message, it…

Step-by-step configuration of OAuth2/OneDrive App in Azure

Celiveo 365 Scan » Step-by-step configuration of OAuth2/OneDrive App in Azure

The high-security Oauth2 protocol provides state-of-the-art access-control to OneDrive and ensures that only the logged in user is able to upload documents to it’s designated area. You first need to create and register an Azure Authentication application that…

First steps

Configuration » First steps

Here are the first step to deploy and test Celiveo 365 Follow the below instructions to start using Celiveo 365: Step 1 should already be performed, it is detailed here. You have received a confirmation email about the subscription, providing the hyperlink for…

Modifying the ID Code/PIN Authentication for Printers

Customize the User Authentication » Modifying the ID Code/PIN Authentication for Printers

An ID Code is like a PIN code, it allows users to authenticate on printers by entering a 4 to 8 characters unique number (i.e. 45934) or suite of characters (i.e. E93US). Authentication using ID Code is activated by default in Celiveo 365 and it co-exists with…

License details

Subscription and Licensing » License details

Subscription Details License: Unique license ID created during the subscription process. Company Name: Information regarding the company subscribing Celiveo 365. Company Details: Information on the entity and user that initially subscribed to Celiveo 365. Data…

Verifying the connection to Cloud endpoints

Troubleshooting » Verifying the connection to Cloud endpoints

Celiveo 365 uses Cloud endpoints to safely communicate information, get print jobs etc. Many companies secure their IT using advanced firewalls and proxy. Celiveo only uses port 443 (https) and all Celiveo 365 Cloud endpoints need to be authorized. The list of…

Subscription and Licensing

This sections details the subscription and licensing process for the Celiveo 365 solution. Celiveo 365 Subscription License details

Configure Cost Definition Profiles

Celiveo 365 Tracking » Configure Cost Definition Profiles

A cost definition profile comprises of a collection of cost definitions for the various paper types. A cost definition refers to the cost of printing a single sheet for the selected paper type. When a user prints a document, these cost definitions are applied…

Customize the User Authentication

Celiveo 365 comes pre-configured with the most common settings: Card and IDCode authentication If you don’t use cards, you can remove the Card access control rule from the default Access Control Rule Users can access all features when…

AI-DLP

Configuration » Creating Virtual Printers Print Queues » Microsoft Universal Print Queues: create and deploy » AI-DLP

Overview Celiveo AI-DLP (Artificial Intelligence for Data Loss Prevention) is a feature designed to inspect documents submitted to a Microsoft Universal Print queue before they are released to a printer. This security layer helps prevent confidential or sensitive…

Change Log

Follow-up Celiveo 365 module updates

Service Level Agreement (SLA)

1. Introduction This Service Level Agreement (“SLA”) outlines the terms and conditions governing the provision of services by Celiveo to clients of the Celiveo 365 SaaS (Clients). The SLA defines the service levels, responsibilities, and remedies in the…

Cloud SaaS Status

Troubleshooting » Cloud SaaS Status

You can verify the Celiveo 365 Cloud SaaS status by clicking here: https://status.celiveo365.com That status page is also available directly from the Web Admin and on https://celiveo365.com where the status icon is on the bottom left of the page. Endpoints for each…

Installation of the Admin Browser Agent

Troubleshooting » Installation of the Admin Browser Agent

The Celiveo Admin Browser Agent is needed on the administrator Windows PC, it is invoked by the browser to perform local tasks with printers, such as discovery and installation of the Celiveo embedded printer agent. The browser verifies the ABA is installed and if not,…

Tracking Reports

Celiveo 365 Tracking » Tracking Reports

Celiveo 365 tracks and records in its database a large amount of data from printers and print activities. You can select the period and the type of data you wish to see and generate a tracking report that contains the selected information. To generate a Tracking…

Automatic ID Code generation, PIN portal

Configuration » Automatic ID Code generation, PIN portal

An ID Code (similar to a PIN code but alphanumeric) is automatically generated the first time a user prints and sent by email to that user. That ID code allows to authentication on the printer (if the PIN code authorization is activated, it is by default), and to…

Favorite printers

Celiveo 365 Mobile (Print Portal and Mobile Apps) » My Celiveo » Favorite printers

This view allows you to define and modify the settings of your favorite printers appearing on the Print-Web app https://print.celiveo365.com . *Your preferred printer are not shared between devices, that allows to have different preferred printers on your smartphone…

Synchronize Printers

Configuration » Adding printers to your Celiveo 365 portal » Synchronize Printers

Once you have defined all needed settings for a physical printer, these settings must be uploaded to the printer. You upload the settings by synchronizing the printer with the Web Admin. Select the printers to synchronize. Click . The selected printers are…

Print Portal

Change Log » Print Portal

ID Changes and Improvements ID Added Features ID Defect Fix ID Removed Print Portal 2025-11-10 [1.1.24.2] – C365-25F ID Changes and Improvements 31543 Enhanced Content Security…

Add Users/Groups as Administrators

Configuration » Adding and removing admins » Add Users/Groups as Administrators

**5h2. Add Users as Administrators From the main menu, click . Click on users . then add user Click the icon next to the [Search box], to list first 1000 users belonging to the selected Entra ID. You can also search for particular user/ users by providing…

Open Source Notices

Celiveo 365 incorporates open-source and closed-source technologies to accelerate innovation. The following is a list of the open-source libraries used in our product, along with their respective license information. Library / Source Location Version…